Assistant Manager - Contract to Billing

Jones Lang LaSalle Incorporated; Gurugram District; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Gurugram seeks an Assistant Manager – Contract to Billing to lead billing operations, resolve credit items, and drive AR collections. You will supervise a team, optimize processes, and ensure timely month‑end close and reconciliations, in a dynamic, fast-paced environment.

The role requires 8–12 years in finance operations, hands-on PeopleSoft AR/Billing experience, and multi‑currency billing exposure, with AMER shift timing. On-site location in Gurugram.

Qualifications

• Bachelor’s degree in finance, accounting, commerce, or related field.
• 8–12 years in finance operations, billing, or revenue recognition.
• 3–5 years managing teams of 10+ professionals.
• Experience with AMER shift timings (5:30 PM to 2:30 AM).
• Hands-on PeopleSoft AR and Billing experience; multi‑entity, multi‑currency billing.

Responsibilities

• Manage workload allocation, capacity planning, and resource optimization.
• Oversee investigation and resolution of credit items on customer accounts.
• Ensure timely clearance of unapplied and disputed credits per SLAs.
• Identify and allocate unapplied customer payments to correct accounts.
• Oversee bank reconciliations and month-end close activities.
• Lead process improvements and automation initiatives.

Skills

Analytical skills

Attention to detail

Multitasking

Communication skills

Education

Bachelor’s degree in finance, accounting, commerce, business administration, or related field

Tools

PeopleSoft (PS) Financial modules

Power BI

Tableau

Excel

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assistant Manager - Contract to Billing

What this job involves

• Manage workload allocation, capacity planning, and resource optimization
• Oversee investigation and resolution of credit items on customer accounts, including root cause analysis and corrective action
• Ensure timely clearance of unapplied and disputed credits in line with defined SLAs
• Ensure timely identification and allocation of unapplied customer payments to the correct accounts and invoices
• Monitor unallocated cash balances and aging, and drive resolution of open items
• Oversee collection of outstanding receivables through proactive customer follow‑ups and escalation management
• Track and report on collection performance, overdue balances, and aging trends
• Resolve payment disputes with internal and external stakeholders
• Oversee bank reconciliations in Integral, including investigation and clearance of reconciling items
• Ensure bank balances agree to the general ledger and that variances are documented and resolved
• Manage month‑end and quarter‑end close activities, including reconciliations and AR‑related accruals, within agreed deadlines
• Identify and implement process improvements to improve efficiency, reduce errors, and accelerate cycle times
• Lead automation initiatives, including RPA, workflow optimization, and system enhancements
• Conduct regular quality audits and implement corrective actions
• Define, track, and report on KPIs, including accuracy rate and error reduction
• Coordination with stakeholder management
• Ability to multi‑task and work in a dynamic and fast paced environment

Education & Experience

• Bachelor’s degree in finance, Accounting, Commerce, Business Administration, or related field
• 8-12 years of progressive experience in finance operations, billing, or revenue recognitionli>
• 3-5 years managing teams of 10+ professionals
• Comfortable with AMER shift timings (5:30 PM to 2:30 AM)
• Mandatory: Hands‑on experience with PeopleSoft (PS) Financial modules, particularly Accounts Receivable and Billing Managing end‑to‑end billing processes Experience in contract management and financial master data setup Prior exposure to multi‑entity, multi‑currency billing environments preferred Experience in supporting audits (internal/external/SOX) is highly desirable

Technical Skills:

• Advanced proficiency in Microsoft excel skills
• Understanding of tax concepts (VAT, GST, Sales Tax, Withholding Tax)
• Experience with reporting tools (Power BI, Tableau) is a plus

Core Competencies

• Exceptional analytical and communication skills (verbal and written)
• Strong attention to detail and accuracy in data handling
• Proven ability to multitask effectively in a dynamic, fast‑paced environment
• Commitment to meeting deadlines and maintaining high service standards
• Focus on accuracy, quality, cost management, and timeliness

What We Offer

At JLL, we empower your professional growth through our entrepreneurial and inclusive work environment. We support your ambitions with our comprehensive Total Rewards Program, featuring competitive compensation and benefits packages designed to help you realize your full potential and become the best version of yourself.

Location: On-site –Gurugram, HR Scheduled Weekly Hours: 40 Job Tags: JBS

Equal Opportunity & Accommodations

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail].

Company Overview

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.