Assistant Manager - Collections Manager

Kunvarji Realty; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Kunvarji Realty in Mumbai, Maharashtra seeks aCollections professional to manage receivables, ageing and recovery across locations. The role requires tracking due dates, coordinating with developers and clients, and ensuring timely realization of brokerage and other fees.

You will maintain records, drive billing closures, and improve processes across CRM/ERP systems. The ideal candidate will handle cross-functional coordination with Sales, CRM and Accounts teams and ensure accurate invoicing and

Qualifications

• Experience in managing collections and receivables across locations.
• Ability to prepare weekly/monthly ageing reports and MIS dashboards.
• Coordinate with Sales, CRM and Accounts for collection support.
• Ensure timely invoicing, milestone-based collections and billing accuracy.
• Maintain documentation and compliance within CRM/ERP systems.

Responsibilities

• Manage collections, receivables, debtor ageing and recovery follow-ups.
• Follow-up with developers, corporates, landlords and clients for outstanding payments.
• Prepare and monitor ageing reports and collection schedules.
• Coordinate with Sales, CRM and Accounts to support collections.
• Drive closure of pending billing and ensure transactions become billable.

Tools

CRM/ERP

Job description

Job Description

Role Objective

To manage collections, receivables, debtor ageing and recovery follow-ups across all locations, ensuring timely realization of brokerage, leasing fees, mandate fees, retainers and other receivables.

Key Responsibility Areas (KRA)

• Collection Recovery
  • Follow-up with developers, corporates, landlords and clients for outstanding payments.
  • Ensure timely collection against invoices raised.
  • Track due dates and maintain collection schedules.
  • Handle overdue and critical accounts.
• Debtor Management
  • Prepare weekly and monthly ageing reports.
  • Monitor debtor outstanding across all branches.
  • Identify delayed payment cases and elevate appropriately.
• Billing Revenue Coordination
  • Coordinate with Sales, CRM and Accounts teams for collection support.
  • Ensure invoices are raised as per agreed commercial terms.
  • Track milestone-based collections.
• MIS Reporting
  • Prepare collection MIS and dashboards.
  • Share weekly collection status with management.
  • Maintain collection records and supporting documents.
• Process Compliance
  • Ensure all collection activities are updated in CRM/ERP.
  • Maintain proper documentation of commitments received from clients.
  • Improve collection processes and reduce outstanding receivables.
• Developer Relationship Revenue Assurance
  • Conduct regular meetings with developers, finance teams, CRM teams and key stakeholders across locations.
  • Visit developer offices for collection follow-ups, reconciliation meetings and closure of pending payment cases.
  • Coordinate with Sales, CRM, Legal and Accounts teams to ensure transactions are progressed from booking stage to billable stage.
  • Identify and track all pending cases where billing is not raised due to documentation, agreement, payment, registration, possession, brokerage confirmation or other operational issues.
  • Drive closure of pending cases and ensure they are converted into billable transactions at the earliest.
  • Prepare and maintain a Pending Billing Tracker for all projects and developers.
  • Ensure timely collection of brokerage confirmations, invoices, debit notes, approvals and supporting documents required for bill raising.
  • Conduct monthly reconciliation meetings with major developers to identify unbilled transactions, disputed cases and outstanding payments.
  • Work closely with Business Heads, Branch Heads and Relationship Managers to resolve collection and billing bottlenecks.
  • Ensure no revenue leakage due to delayed billing, missing documentation or unresolved disputes.
  • Track developer-wise ageing, outstanding receivables, unbilled revenue and collection commitments.

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