We are looking for a detail-oriented andproactive Accounts Receivable Officer to manage customer receivables,invoicing, collections, reconciliations, and related accounting activities. Therole will be responsible for ensuring timely collections, maintaining accuratecustomer accounts, resolving billing discrepancies, and providing regularreceivables and ageing reports to management.
KeyResponsibilities
AccountsReceivable & Collections
- Managethe complete accounts receivable cycle from invoicing through paymentcollection.
- Monitorcustomer outstanding balances and ensure payments are received withinagreed credit terms.
- Conductregular follow-ups with customers through emails and calls for overduepayments.
- Maintainand track customer-wise ageing reports and collection status.
- Escalatelong-outstanding and high-risk accounts to the Finance Manager.
- Maintainproper documentation of collection follow-ups, commitments, and paymentstatus.
Billing& Invoicing
- Prepareand issue accurate customer invoices, credit notes, and debit notes.
- Verifybilling information against contracts, purchase orders, agreements, andagreed payment terms.
- Coordinatewith Sales, Operations, and other internal teams to resolve billingissues.
- Respondto customer queries relating to invoices, statements, payments, andaccount balances.
- Performcustomer ledger and account reconciliations on a regular basis.
- Identifyand resolve payment discrepancies, short payments, unidentified receipts,and billing differences.
- Recordcustomer receipts and adjustments accurately in the accounting/ERP system.
- Assistwith bank reconciliation and month-end closing activities.
- Maintainaccurate customer master data and supporting documentation.
- Maintaina Dashboard which comprises status of collection and action points.
MIS &Reporting
- Prepareweekly/monthly Accounts Receivable ageing reports.
- Preparecollection trackers and expected collection forecasts.
- Monitorkey AR metrics such as overdue receivables and collection performance.
- Provideregular MIS reports to management and highlight collection risks andtrends.
Compliance& Audit Support
- Ensureinvoices and accounting records comply with applicable company policiesand statutory requirements.
- Have aworking understanding of GST and TDS as applicable to customerbilling and collections.
- Supportinternal and statutory audits by providing AR schedules, reconciliations,invoices, and supporting documents.
Cross-FunctionalCoordination
- Coordinatewith Sales, Operations, Customer Service, Legal, and Finance teams toresolve customer disputes.
- Participatein collection review meetings and provide updates on key accounts.
- Workcollaboratively to improve the company's cash flow and reduce overduereceivables.
- Strongknowledge of Accounts Receivable and basic accounting principles.
- Goodunderstanding of customer ageing, collections, reconciliations, andinvoicing.
- Workingknowledge of GST and TDS.
- Goodcommand of MS Excel, including VLOOKUP/XLOOKUP, Pivot Tables,filters, and basic data analysis.
- Experiencewith Tally Prime, SAP, Oracle, Zoho Books, or another ERP/accountingsystem.
- Strongwritten and verbal communication skills.
- Goodnegotiation and follow-up skills.
- Abilityto manage multiple customer accounts and meet collection deadlines.
- Professionaland persistent approach toward customer follow-ups.
PreferredExperience
- 2–4years of experience in Accounts Receivable, Collections, Billing, orGeneral Accounting.
- Experiencein a B2B environment will be preferred.
- Experienceworking with ERP/accounting software and Excel-based MIS.
- Candidateswith immediate or short notice periods may be preferred.
KeyPerformance Indicators (KPIs)
- Collectionagainst monthly invoices
- DSO /Days Sales Outstanding.
- Accuracyand timeliness of invoicing.
- Timelyreconciliation of customer accounts.
- Resolutiontime for billing/payment disputes.
- Accuracyand timely submission of AR/MIS reports.