Assistant Manager Banquets - Fairmont Agra

Accorhotel; Agra District; On-site; INR 600,000 - 1,000,000; Full time

Benefits offered by this job

Come As You Are

Work With Purpose

Grow, Learn and Enjoy

Explore Limitless Possibilities

Job summary

Accorhotel in Agra seeks an experienced Banquet Manager to oversee events and ensure seamless service delivery. You will supervise staff, manage budgets, and foster client relationships to drive revenue.

The role requires 3–5 years in banquet management or hospitality operations, with strong knowledge of F&B, menus, and PMS/CRM systems. Flexible hours including evenings and weekends are expected.

Qualifications

• Minimum 3-5 years of experience in banquet management, events coordination, or hospitality operations.
• Proven track record of successfully managing large-scale events and conferences.
• Strong knowledge of food and beverage operations, menu planning, and catering standards.
• Excellent supervisory and team leadership skills with experience managing diverse staff.
• Proficiency in banquet management software and hotel PMS.

Responsibilities

• Oversee planning, coordination, and execution of banquet events, conferences, and special functions to ensure seamless service delivery.
• Supervise and train banquet staff, including servers, bartenders, and kitchen personnel, to maintain high service standards.
• Manage banquet budgets and pricing strategies to optimise revenue whilst maintaining profitability.
• Develop and maintain strong relationships with clients, corporate accounts, and external vendors to secure repeat business.
• Ensure compliance with health, safety, and hygiene regulations across all banquet operations.
• Coordinate with the culinary team to customise menus and ensure food quality meets organisational standards.
• Monitor inventory levels, equipment maintenance, and supplies to ensure efficient operations.
• Handle client inquiries, special requests, and concerns with professionalism and promptness.
• Prepare detailed event proposals, contracts, and post-event reports.
• Conduct quality assurance inspections during events to guarantee guest satisfaction.
• Manage staffing schedules and ensure adequate coverage for all banquet functions.
• Liaise with other hotel departments to ensure integrated service delivery.
• Identify opportunities for process improvements and implement cost-saving measures.
• Maintain detailed records of events, client preferences, and feedback for future reference.

Skills

Banquet management

Staff leadership

Budgeting & forecasting

Client relations

F&B operations knowledge

PMS & CRM proficiency

Education

Hospitality management diploma

Food safety certification

Tools

Banquet management software

PMS

CRM systems

Job description

• Oversee the planning, coordination, and execution of banquet events, conferences, and special functions to ensure seamless service delivery
• Supervise and train banquet staff, including servers, bartenders, and kitchen personnel, to maintain high service standards
• Manage banquet budgets and pricing strategies to optimise revenue whilst maintaining profitability
• Develop and maintain strong relationships with clients, corporate accounts, and external vendors to secure repeat business
• Ensure compliance with health, safety, and hygiene regulations across all banquet operations
• Coordinate with the culinary team to customise menus and ensure food quality meets organisational standards
• Monitor inventory levels, equipment maintenance, and supplies to ensure efficient operations
• Handle client inquiries, special requests, and concerns with professionalism and promptness
• Prepare detailed event proposals, contracts, and post-event reports
• Conduct quality assurance inspections during events to guarantee guest satisfaction
• Manage staffing schedules and ensure adequate coverage for all banquet functions
• Liaise with other hotel departments (housekeeping, maintenance, front office) to ensure integrated service delivery
• Identify opportunities for process improvements and implement cost‑saving measures
• Maintain detailed records of events, client preferences, and feedback for future reference

• Minimum 3-5 years of experience in banquet management, events coordination, or hospitality operations
• Proven track record of successfully managing large-scale events and conferences
• Strong knowledge of food and beverage operations, menu planning, and catering standards
• Excellent supervisory and team leadership skills with experience managing diverse staff
• Proficiency in banquet management software and hotel property management systems (PMS)
• Comprehensive understanding of health, safety, and hygiene regulations in food service
• Demonstrated ability to manage budgets, pricing strategies, and financial forecasting
• Strong communication and interpersonal skills with the ability to liaise effectively across departments
• Excellent organisational skills with meticulous attention to detail
• Ability to work flexible hours, including evenings, weekends, and special occasions

Preferred Qualifications

• Hospitality management qualification or diploma from a recognised institution
• Certification in food safety and hygiene standards (or willingness to obtain)
• Experience working in luxury hotel chains or high‑end banquet venues
• Proficiency in event management software and customer relationship management (CRM) systems
• Demonstrated experience in revenue optimisation and cost control initiatives
• Knowledge of multiple cuisines and catering service styles
• Experience in staff training and development programmes
• Strong problem‑solving abilities and crisis management experience

WHAT IS IN IT FOR YOU

• Come As You Are
• Work With Purpose
• Grow, Learn and Enjoy
• Explore Limitless Possibilities