Assistant Manager - Banquet

Fairmont Hotels & Resorts; Udaipur District; On-site; INR 400,000 - 560,000; Full time

Job summary

Fairmont Udaipur Palace invites you to join our pre-opening team as a leader responsible for the smooth operation of the outlet, upholding grooming standards and driving financial targets. You will report guest feedback, coordinate banquets, and ensure HACCP/FIFO compliance while linking service, cuisine and entertainment.

Ideal candidates have 2-3 years’ leadership experience in a luxury property, strong F&B knowledge, POS expertise, and a calm, service-focused demeanor under pressure.

Qualifications

• 2-3 years’ experience as a leader in a fast-paced luxury property.
• Excellent knowledge in Food & Beverage including bar operations.
• Computer literacy and mastery of point of sale systems.
• Ability to focus on guest needs, remaining calm and courteous.
• Service-focused with strong interpersonal and problem solving abilities.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively and collaboratively as part of a team.

Responsibilities

• Ensure grooming standards are followed at all times.
• Oversee the smooth operation of the outlet.
• Follow up on financials, LQA, Forbes and TrustYou targets.
• Be aware of daily, monthly and yearly financial targets.
• Contribute toward the achievement of financial targets.
• Report all issues and negative guest feedback in Glitch system.
• Follow opening/closing checklists of banquets.
• Maintain HACCP & FIFO standards as required by regulators.
• Handle financial procedures per finance guidelines.
• Link service, cuisine and entertainment across facets.
• Take responsibility for daily operations.
• Address security incidents and guest complaints professionally.
• Assist daily staff briefings before shifts.
• Be creative, confident and ready to think outside the box.
• Follow personal development plan set by supervisor.
• Maintain inventory accuracy and condition.
• Keep outlet maintained at the highest levels.
• Create opportunities for upselling products.
• Develop the direct team toward excellence.
• Inspire heartists with new and improved ideas.
• Follow Hotel Evacuation Policy in emergencies.
• Ensure optimum levels of service and guest satisfaction.
• Communicate effectively across divisions.
• Lead by example with a hands-on approach.
• Assist with collecting information for monthly P&L review.

Skills

Leadership

F&B knowledge

POS system

Guest service

Team collaboration

Tools

Point of Sale System

Job description

Company Description

Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

• Ensure correct grooming standards are followed at all times
• Responsible for the smooth operation of the outlet
• Follow up on all financials, LQA, Forbes and TrustYou targets
• Is aware of the daily, monthly and yearly financial targets
• Actively and actively contributes towards the achievement of financial targets
• All issues and negative guest feedback need to be properly reported on Glitch system
• Following up on opening and closing checklists of banquets
• Maintains the HACCP & FIFO standards as required by the regional governing body
• Handle financial procedures according to guidelines set by the finance department
• Responsible for linking all facets of service, cuisine and entertainment
• Assume the responsibility of daily operations
• Handles security incidents, guest complaints with confidence and in a professional manner and reports it timely manner to the direct supervisor
• Assist daily briefings for all staff prior to commencement of shift
• Should be creative, confident and prepared to think outside of the box
• Following the personal development plan set by the direct supervisor
• Ensure the operational inventory is always accounted for and in immaculate condition
• Ensure the outlet is maintained at the highest levels
• Create opportunities for upselling products
• Develop the direct team to strive for excellence
• Inspires heartists to create a flow of new and ‘improved’ ideas
• Follow Hotel Evacuation Policy in case of an Emergency
• Ensure awareness and delivers the optimum levels of service and guest satisfaction
• Establish and maintain effective communication across all divisions
• Lead by example through a passionate, hands on approach
• Assist with collecting information for the monthly P&L review

Qualifications

• 2-3 years’ experience as a leader preferably in a fast paced luxury property
• Excellent knowledge in Food & Beverage including bar operations.
• Computer literacy an added advantage and previous use and mastery of point of sale system required
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Service focused personality with strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.