Assistant Manager - Airport Representative

Hyatt Regency; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

Hyatt Regency Bengaluru is seeking a dedicated hospitality professional to coordinate airport-related activities, ensuring smooth ground handling and passenger services. The role focuses on delivering exceptional customer experiences and aligning operations with hotel standards.

You will work with cross-functional teams to devise strategies that boost customer satisfaction and loyalty, analyze market trends, and identify growth opportunities while ensuring regulatory compliance and high service

Responsibilities

• Manage and coordinate airport-related activities, including ground handling and passenger services.
• Develop and implement effective strategies to enhance customer satisfaction and loyalty.
• Collaborate with cross-functional teams to achieve business objectives and goals.
• Analyze market trends and competitor activity to identify opportunities for growth and improvement.
• Provide exceptional customer service, responding promptly to queries and resolving issues efficiently.
• Ensure compliance with regulatory requirements and industry standards.

Job description

• Manage and coordinate airport-related activities, including ground handling and passenger services.
• Develop and implement effective strategies to enhance customer satisfaction and loyalty.
• Collaborate with cross-functional teams to achieve business objectives and goals.
• Analyze market trends and competitor activity to identify opportunities for growth and improvement.
• Provide exceptional customer service, responding promptly to queries and resolving issues efficiently.
• Ensure compliance with regulatory requirements and industry standards.