Assistant manager

Jubilant FoodWorks Ltd.; Vadodara; On-site; INR 315,000 - 385,000; Full time

Job summary

Jubilant FoodWorks Ltd. in India seeks energetic individuals to join its busy QSR environment in Vadodara. You will manage daily store operations, coach the team, drive sales, ensure food safety and customer satisfaction, monitor inventory and support manpower planning.

The role requires a graduate or diploma, strong communication and leadership, and a customer-focused, problem-solving mindset to thrive in a fast-paced retail setting.

Qualifications

• Strong communication and interpersonal skills are essential.
• Leadership and team-management abilities are required.
• Sales and target orientation are important to drive business.
• Customer-focused approach with a positive attitude.
• Problem-solving and decision-making skills are valued.
• Ability to manage multiple operational activities in a fast-paced environment.

Responsibilities

• Manage day-to-day store operations and ensure smooth functioning.
• Lead, coach and motivate the store team.
• Drive sales, productivity and customer satisfaction.
• Ensure product quality, food safety, hygiene and cleanliness standards.
• Monitor inventory, stock availability and wastage.
• Support manpower planning, recruitment, training and team development.
• Handle customer concerns and ensure quick resolution.
• Ensure adherence to company SOPs and operational processes.
• Monitor store performance and take corrective actions where required.
• Support the Store Manager in achieving business and profitability targets.
• Maintain accurate cash, stock and operational records.

Skills

Strong communication

Interpersonal skills

Leadership

Team-management

Sales

Customer-focused

Problem-solving

Multi-tasking

Willingness to learn

Education

Graduate / Diploma

Job description

About The Company

Jubilant FoodWorks Ltd. is one of India’s leading food service companies and the master franchisee for Domino’s Pizza in India. We are focused on delivering great food, excellent customer experience and strong operational performance across our stores.

Key Responsibilities

• Manage day-to-day store operations and ensure smooth functioning.
• Lead, coach and motivate the store team.
• Drive sales, productivity and customer satisfaction.
• Ensure product quality, food safety, hygiene and cleanliness standards.
• Monitor inventory, stock availability and wastage.
• Support manpower planning, recruitment, training and team development.
• Handle customer concerns and ensure quick resolution.
• Ensure adherence to company SOPs and operational processes.
• Monitor store performance and take corrective actions where required.
• Support the Store Manager in achieving business and profitability targets.
• Maintain accurate cash, stock and operational records.

Why You Will Thrive Here

• Fast-paced and dynamic work environment.
• Strong learning and development opportunities.
• Opportunity to build a long-term career in QSR operations.
• Exposure to people management, sales and business operations.
• Clear growth opportunities based on performance.
• Work with one of India’s most recognised QSR brands.
• Opportunity to progress towards Store Manager and higher leadership roles.

Candidate Profile

We are looking for energetic, customer-focused and result-oriented candidates who enjoy working with people and managing business operations.

Preferred Industry Experience

• QSR / Quick Service Restaurant
• Retail
• E-commerce / Quick Commerce
• Cinema / Multiplex
• Hotel / Hospitality
• Café / Restaurant

Experience: Freshers to 5years

Education: Graduate / Diploma preferred.

What We Are Looking For

• Strong communication and interpersonal skills.
• Leadership and team-management abilities.
• Customer-focused approach.
• Sales and target orientation.
• Problem-solving and decision-making skills.
• Ability to manage multiple operational activities.
• Positive attitude and willingness to learn.
• Comfortable working in a fast-paced business environment.

Bonus Points

• Previous experience handling a team of 10+ members.
• Experience managing store/restaurant operations.
• Experience with sales targets and business KPIs.
• Knowledge of inventory and wastage control.
• Experience in customer complaint resolution.
• Experience with manpower planning and team scheduling.
• Strong exposure to QSR, Retail, E-commerce, Cinema, Hotel or Café operations.

Compensation

CTC: Up to ₹3.5 LPA

Additional Variable: Performance-linked variable incentive, payable on a quarterly basis, as per applicable company performance criteria.

Final compensation and variable eligibility will depend on experience, role and company policy.

Skills: operations,qsr,cinema,store