Assistant Manager

Legrand; Pune District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Legrand in Pune, India seeks an Assistant Manager to develop and maintain relationships with key clients, acting as liaison between clients and internal teams, and supervising account teams. You will drive revenue by understanding client needs and delivering tailored solutions across departments.

The role requires 7–10 years in key account management, strong negotiation, and excellent communication. Collaboration with sales, marketing, design, and logistics is essential to ensure client

Qualifications

• Bachelor's degree in any field.
• 7–10 years of proven key account management experience.
• Proficiency in MS Office and CRM software.
• Excellent communication and negotiation capabilities.

Responsibilities

• Develop and sustain relationships with key clients to drive revenue.
• Address and resolve client complaints promptly and effectively.
• Serve as the primary point of contact between key clients and internal teams.
• Supervise and guide account teams assigned to each key client.
• Collaborate with Advertising, Design, Marketing, Sales and Logistics to ensure client satisfaction.
• Compile and present reports on account progress, goals, and forecasts to stakeholders.
• Understand key clients' needs and tailor solutions accordingly.
• Negotiate contracts with key clients and ensure timely fulfillment of long-term goals.
• Maintain strong communication and rapport with clients for long-term partnerships.
• Stay updated on industry trends to provide valuable insights to clients.

Skills

Key account management

Relationship management

Negotiation

Communication

Presentation skills

Team leadership

Multitasking

Client relations

Account management

Education

Bachelor's degree

Tools

CRM software

MS Office

Job description

As an Assistant Manager, you will play a crucial role in developing and maintaining strong relationships with key clients, ensuring their satisfaction and loyalty. You will act as a liaison between clients and internal teams, addressing their concerns and ensuring their needs are met. Your responsibilities will also include supervising account teams, collaborating with various departments, and negotiating contracts to meet client goals.

• Develop and sustain relationships with key clients to drive company revenue.
• Address and resolve client complaints promptly and effectively.
• Serve as the primary point of contact between key clients and internal teams.
• Supervise and guide account teams assigned to each key client.
• Collaborate with advertising, design, marketing, sales, and logistics departments to ensure client satisfaction.
• Compile and present reports on account progress, goals, and forecasts to stakeholders.
• Gain a deep understanding of key clients' needs and tailor solutions accordingly.
• Negotiate contracts with key clients and ensure timely fulfillment of long-term goals.
• Maintain strong communication and rapport with clients to foster long-term partnerships.
• Stay updated on industry trends and market dynamics to provide valuable insights to clients.

• Bachelor's degree in any field.
• Proven experience in key account management, preferably in electronics or electrical industries.
• Proficiency in Microsoft Office applications and CRM software.
• Excellent rapport-building skills with key clients.
• Ability to manage and prioritize multiple client accounts simultaneously.
• Strong negotiation skills and a results-driven approach.
• Exceptional customer service orientation and interpersonal skills.
• Relevant work experience of 7-10 years in a similar role.
• Proficiency in MS-Office applications (Excel, Word, PowerPoint).
• Excellent communication, analytical, and presentation skills.