Assistant Manager

Legrand; Maharashtra; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Legrand in Maharashtra, India, invites applications for an Assistant Manager to develop and maintain strong relationships with key clients and coordinate with internal teams to meet client goals.

The role requires 7–10 years in key account management, a Bachelor's degree, and strong skills in negotiation, communication, and MS Office/CRM. You will supervise account teams, resolve issues, and drive revenue growth.

Qualifications

• Bachelor's degree in any field is required.
• 7–10 years of proven experience in key account management.
• Proficiency in Microsoft Office applications and CRM software.
• Excellent rapport-building, negotiation, and presentation skills.

Responsibilities

• Develop and sustain relationships with key clients to drive company revenue.
• Address and resolve client complaints promptly and effectively.
• Serve as the primary point of contact between key clients and internal teams.
• Supervise and guide account teams assigned to each key client.
• Collaborate with multiple departments to ensure client satisfaction.
• Compile and present reports on account progress, goals, and forecasts.

Skills

Key account management

Negotiation

Communication

Presentation

Analytical thinking

Customer service

Interpersonal skills

Multi-tasking

Relationship building

Education

Bachelor's degree

Tools

MS Office

CRM software

Job description

Job Description

As an Assistant Manager, you will play a crucial role in developing and maintaining strong relationships with key clients, ensuring their satisfaction and loyalty. You will act as a liaison between clients and internal teams, addressing their concerns and ensuring their needs are met. Your responsibilities will also include supervising account teams, collaborating with various departments, and negotiating contracts to meet client goals.

Job Description

As an Assistant Manager, you will play a crucial role in developing and maintaining strong relationships with key clients, ensuring their satisfaction and loyalty. You will act as a liaison between clients and internal teams, addressing their concerns and ensuring their needs are met. Your responsibilities will also include supervising account teams, collaborating with various departments, and negotiating contracts to meet client goals.

Responsibilities

• Develop and sustain relationships with key clients to drive company revenue.
• Address and resolve client complaints promptly and effectively.
• Serve as the primary point of contact between key clients and internal teams.
• Supervise and guide account teams assigned to each key client.
• Collaborate with advertising, design, marketing, sales, and logistics departments to ensure client satisfaction.
• Compile and present reports on account progress, goals, and forecasts to stakeholders.
• Gain a deep understanding of key clients' needs and tailor solutions accordingly.
• Negotiate contracts with key clients and ensure timely fulfillment of long-term goals.
• Maintain strong communication and rapport with clients to foster long-term partnerships.
• Stay updated on industry trends and market dynamics to provide valuable insights to clients.

Qualifications

• Bachelor's degree in any field.
• Proven experience in key account management, preferably in electronics or electrical industries.
• Proficiency in Microsoft Office applications and CRM software.
• Excellent rapport-building skills with key clients.
• Ability to manage and prioritize multiple client accounts simultaneously.
• Strong negotiation skills and a results-driven approach.
• Exceptional customer service orientation and interpersonal skills.
• Relevant work experience of 7-10 years in a similar role.
• Proficiency in MS-Office applications (Excel, Word, PowerPoint).
• Excellent communication, analytical, and presentation skills.