Assistant Manager

Credence Global Solutions; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Credence Global Solutions is seeking an experienced Operations leader for RCM. The role focuses on developing and executing strategies to improve delivery and secure outcomes across the revenue cycle.

The candidate should manage AR follow-up and denial management, drive KPI-based optimization, and lead 5-10 teams with strong communication skills. Night shifts may be required, and proficiency in MS Office is essential.

Qualifications

• Minimum 7 years of Medical Billing Experience in AR Follow-up and Denial Management.
• Willingness to work night shifts.
• Preferred qualification – Any Graduate.

Responsibilities

• Develop and execute strategies to improve and secure business delivery.
• Establish pilot A/R process and devise strategy to improve collections.
• Understand KPIs standards to optimize insurance collection.
• Oversee downstream revenue cycle offices: Payment Posting, AR Follow-up/Denial Management, Patient Billing.
• Demonstrate leadership skills with experience managing 5-10 teams.
• Create weekly reports and dashboards using Excel/PowerPoint for management and clients.

Skills

Leadership

Team management

Communication

MS Excel

MS PowerPoint

Education

Any Graduate

Tools

PowerPoint

Excel

Job description

Operations - RCM

Job Roles & Responsibilities

• Develop and execute innovative strategies to improve and secure business delivery.
• Able to establish pilot A/r process and devise strategy to improve collections
• Strong understanding of revenue cycle management and KPIs standards set to optimize insurance collection
• Strong understanding of all downstream revenue cycle offices i.e. Payment Posting, AR Follow-up/Denial Management, & Patient Billing
• Understands the eccentricities of various provider specialties
• Ensure that the portfolio meets client and internal company performance benchmarks.
• Actively develop the management capabilities and business acumen of direct reporters, and drives the development of team members, ensuring full and well- rounded team competency.
• Ability to execute policies, processes and procedures of the organization.
• Demonstrate leadership skills with experience managing 5-10 Teams.
• Excellent verbal and written communication and presentation skills.
• Experience of performing annual performance review/appraisals
• Proficient in Excel and PowerPoint to create weekly reports, dashboards for both internal management and client
• Strong people management skills with fair understanding of required techniques to create win-win situation.
• Strong focus on Customer Service.
• Strong Employee Retention capabilities

Candidate Requirements

• Minimum 7 years of Medical Billing Experience is AR Follow-up and Denial Management Process
• Either presently working as Assistant Manager / Deputy Manager or minimum 3 years as Team Leader
• 5 years of experience in the BPO business
• Demonstrated leadership capabilities, including ability to organize and manage human resources to attain goals
• Willingness to work night shifts
• Expertise with MS Office tools like PowerPoint, Excel, etc.
• Preferred Qualification – Any Graduate