Senior Manager | Physician AR | Jaipur

Knack RCM; Jaipur; In loco; INR 4.000.000 - 6.000.000; Tempo pieno

Vantaggi offerti da questo lavoro

Leadership growth

Career stability

Client exposure

AI/Automation culture

Joining bonus

Descrizione del lavoro

Knack RCM in Jaipur seeks a senior leader to drive end-to-end Physician AR operations, aligning strategy with client expectations and corporate objectives.

You will lead 150-200+ FTEs, oversee performance, and push for improvements in collections, aging, and denial management while advancing automation initiatives and transformation projects.

Competenze

• 10+ years of experience in Revenue Cycle Management (RCM).
• 2+ years of leadership experience as Operations Manager or equivalent in Physician AR Operations.
• Proven experience managing 150-200+ resources in a high-volume healthcare environment.
• Experience with direct US client interactions and exposure to automation/AI workflows.

Mansioni

• Provide strategic leadership for end-to-end Physician AR operations.
• Manage and oversee large operations teams comprising 150 to 200+ FTEs, including Team Leads, Assistant Managers, and Managers.
• Drive improvements in collections, revenue realization, denial reduction, aging management, and productivity metrics.
• Establish operational goals and ensure alignment with client expectations and organizational objectives.
• Monitor KPIs, service levels, quality standards, and financial outcomes.
• Lead process improvement, automation, and transformation initiatives across Physician AR operations.
• Partner closely with US healthcare clients to ensure operational excellence and account growth.
• Conduct business reviews, client governance meetings, and performance discussions.
• Develop succession plans, talent management strategies, and leadership development programs.
• Manage escalations, risk mitigation strategies, and operational compliance requirements.
• Collaborate with cross-functional stakeholders to drive business outcomes and continuous improvement.

Conoscenze

Revenue Cycle Management

Leadership

Physician AR

Automation & AI

Denial Management

Descrizione del lavoro

Role & responsibilities

• Provide strategic leadership for end-to-end Physician AR operations.
• Manage and oversee large operations teams comprising 150 to 200+ FTEs, including Team Leads, Assistant Managers, and Managers.
• Drive improvements in collections, revenue realization, denial reduction, aging management, and productivity metrics.
• Establish operational goals and ensure alignment with client expectations and organizational objectives.
• Monitor key performance indicators (KPIs), service levels, quality standards, and financial outcomes.
• Lead process improvement, automation, and transformation initiatives across Physician AR operations.
• Partner closely with US healthcare clients to ensure operational excellence and account growth.
• Conduct business reviews, client governance meetings, and performance discussions.
• Develop succession plans, talent management strategies, and leadership development programs.
• Manage escalations, risk mitigation strategies, and operational compliance requirements.
• Collaborate with cross-functional stakeholders to drive business outcomes and continuous improvement.

Preferred candidate profile

• 10+ years of experience in Revenue Cycle Management (RCM).
• Minimum 2+ years of leadership experience as Operations Manager, or equivalent role in Physician AR Operations.
• Proven experience managing 150-200+ resources in a high-volume healthcare environment.
• Strong expertise in:
• Physician Billing or Hospital Billing Billing
• AR Follow-up & Collections
• Medicare & Medicaid Billing
• Commercial Insurance AR
• Denial Management & Appeals
• Revenue Recovery Strategies
• Aging Analysis & Cash Flow Optimization
• Experience managing direct client interactions with US healthcare providers.
• Exposure to automation, AI-enabled workflows, and operational transformation initiatives is highly preferred.
• Preference will be given to immediate joiner

Benefits:

• Leadership Growth Opportunities- chance to lead large teams and drive strategy.
• Career Stability- with a fast-growing global RCM leader.
• Client Exposure- work closely with US healthcare providers and global stakeholders.
• Innovation Driven Culture - automation, AI tools and process improvement initiatives.
• Joining Bonus, Recognition & Rewards- performance based promotions, awards and appreciation.