Assistant Housekeeping Manager

G S Malls; Dadri; On-site; INR 400,000 - 500,000; Full time

Job summary

G S Malls seeks an Assistant Manager Housekeeping to supervise daily operations at Wave One, Noida. You will ensure high standards of cleanliness in common areas, washrooms, offices, and parking spaces, while planning deployments and shifts.

Coordinate with Facility Management and Security to maintain smooth operations and guest satisfaction. Ideal candidates have 5–8 years in housekeeping within malls or large facilities and strong leadership, reporting and safety skills.

Qualifications

• Graduate/Diploma in Hotel Management or related field.
• 5–8 years of experience in housekeeping operations, preferably in malls or large facilities.
• Knowledge of chemicals, equipment and hygiene standards.
• Experience in managing manpower and shift operations.
• Strong communication, coordination and team management skills.
• Ability to prepare reports and maintain records.
• Knowledge of workplace safety and chemical handling is advantageous.

Responsibilities

• Supervise day-to-day housekeeping activities across Wave One premises.
• Ensure cleanliness and hygiene in common areas, washrooms, offices and parking areas.
• Plan deployment, manpower allocation and shift schedules.
• Monitor staff attendance, grooming, discipline and performance.
• Coordinate with Facility Management, Security and Engineering for smooth operations.
• Train staff on cleaning procedures, safety, and customer service.
• Prepare daily/weekly/monthly housekeeping reports and inventories.
• Ensure safe handling and storage of cleaning chemicals and equipment.

Skills

Hotel management

Housekeeping operations

Team management

Shift planning

Vendor coordination

Reporting

Safety compliance

Education

Graduate / Diploma in Hotel Management

Diploma in Facilities Management

Job description

Position: Assistant Manager Housekeeping
Department: Housekeeping / Facility Management
Location: Wave One, Sector-18, Noida
Reporting To: Manager Facility Management / Operations
Industry: Commercial high-rise building / Retail / Mall / Facility Management

Job Purpose

To supervise and manage day-to-day housekeeping operations across the Wave One premises, ensuring high standards of cleanliness, hygiene, presentation and service delivery in common areas, washrooms, offices, parking areas and other designated facilities.

Key Responsibilities

• Supervise and manage day-to-day housekeeping activities across the premises.
• Ensure cleanliness and hygiene standards are maintained in common areas, lobbies, corridors, washrooms, staircases, lifts, parking areas and other designated spaces.
• Plan daily housekeeping deployment, manpower allocation and shift schedules.
• Monitor housekeeping staff attendance, grooming, discipline and performance.
• Conduct regular inspections and ensure deficiencies are rectified promptly.
• Coordinate with Facility Management, Security, Engineering and other departments for smooth operations.
• Ensure proper cleaning of high-traffic areas and special areas during events, weekends and peak hours.
• Monitor availability and consumption of housekeeping materials, chemicals, tools and equipment.
• Maintain proper inventory and ensure optimum utilization of housekeeping consumables.
• Ensure safe and correct handling and storage of cleaning chemicals and equipment.
• Train housekeeping staff on cleaning procedures, hygiene standards, safety practices and customer service.
• Ensure compliance with SOPs, checklists, safety guidelines and company policies.
• Handle complaints related to cleanliness and ensure timely resolution.
• Coordinate with housekeeping vendors/contractors and monitor outsourced manpower, wherever applicable.
• Prepare daily/weekly/monthly housekeeping reports, inspection reports and manpower reports.
• Monitor washroom hygiene, replenishment of consumables and overall presentation.
• Ensure proper waste collection, segregation and disposal as per applicable procedures.
• Support periodic deep-cleaning, faade/glass cleaning, floor polishing, pest-control activities and other specialized cleaning requirements.
• Assist in audits, inspections and implementation of corrective and preventive actions.
• Ensure housekeeping operations are carried out with minimum disruption to occupants, visitors, tenants and customers.
• Promote a professional, customer-focused and service-oriented work culture within the housekeeping team.

Desired Candidate Profile

• Graduate / Diploma in Hotel Management, Hospitality, Facility Management or a related discipline.
• Experience: 58 years of relevant experience in housekeeping operations, preferably in a mall, commercial righ-rise building, hotel, large corporate facility or integrated facility management environment.
• Good knowledge of commercial housekeeping operations, cleaning methods, chemicals, equipment and hygiene standards.
• Experience in handling housekeeping manpower and shift operations.
• Good communication, coordination and team-management skills.
• Ability to prepare reports and maintain operational records.
• Knowledge of workplace safety and chemical handling procedures will be an advantage.
• Should be proactive, disciplined, presentable and customer-service oriented.

Key Competencies

• Housekeeping Operations Management
• Team Handling & Manpower Planning
• Cleaning & Hygiene Standards
• Vendor Management
• Inspection & Quality Control
• Inventory & Consumable Management
• Complaint Handling
• Staff Training & Development
• Reporting & Documentation
• Safety & Compliance
• Interdepartmental Coordination