Assistant General Manager

NoBroker; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Benefits offered by this job

Best-in-class salary

Job summary

NoBroker in Bengaluru is seeking an experienced leader to oversee end-to-end Business Finance loan operations. You will drive efficiency, ensure timely documentation, and coordinate with Sales, Credit, Risk, Legal, and Collections to ensure seamless execution.

You will manage disbursements, KPI tracking, and digitization initiatives across locations, while leading and coaching the operations team to support growth and compliance with policies and regulations.

Qualifications

• 6-10 years of experience in business operations, preferably in home loan or financial services.
• Experience in a leadership or supervisory role.

Responsibilities

• Oversee end-to-end Business Finance loan operations from login to closure.
• Drive process efficiency, faster TAT, and first-time-right documentation.
• Ensure compliance with credit policy, SOPs, and regulatory guidelines.
• Coordinate with Sales, Credit, Risk, Legal, and Collections teams for seamless execution.
• Manage disbursements, post-disbursement tracking, and operational controls.
• Lead process standardization and digitization initiatives across locations.
• Handle operational escalations from branches, DSAs, and business teams.
• Monitor MIS, productivity, and quality metrics; present insights to leadership.
• Lead, train, and performance-manage operations teams to support business growth.
• Oversee the accurate and timely processing of billing and payouts to DSAs.
• Ensure compliance with internal policies and external regulations.
• Prepare and present regular reports on payout activities, trends, and discrepancies.
• Identify and mitigate risks associated with billing and payout activities

Skills

Leadership

Operations management

Process optimization

Stakeholder management

MS Excel

Job description

About The company:

NoBroker is a 11 years old disruptive real-estate platform that makes it possible to buy/sell/rent a house without paying any brokerage. NoBroker also enables owners and tenants to interact with each other directly by using our technologically advanced platform.NoBroker is the brainchild of Amit, Akhil and Saurabh, who are alumni from IIT Bombay, IIT Kanpur & IIM Ahmedabad respectively in the year 2014. NoBroker was started because all of them believed that paying hefty brokerage cannot be the only option to find a new home. With this vision, the trio set out to change the real estate landscape in India. In the last 6 years,

NoBroker has helped over a lakhs of people find housing at almost minimal cost.

With three rounds of funding of $151mn, it is well funded by key US, Indian, Japanese & Korean investors like Tiger Global, General Atlantic, SAIF Partners, KTB ventures and BeeNext.

NoBroker is headquartered in Bangalore with a team of 4000+ employees. Apart from Bangalore we are happy to serve cities i.e Mumbai, Hyderabad, Pune, Chennai, Delhi & NCR.

Key Responsibilities:

• 1. Oversee end-to-end Business Finance loan operations from login to closure.
• 2. Ensure process efficiency, faster TAT, and first-time-right documentation.
• 3. Drive compliance with credit policy, SOPs, and regulatory guidelines.
• 4. Coordinate with Sales, Credit, Risk, Legal, and Collections teams for seamless execution.
• 5. Manage disbursements, post-disbursement tracking, and operational controls.
• 6. Lead process standardization and digitization initiatives across locations.
• 7. Handle operational escalations from branches, DSAs, and business teams.
• 8. Monitor MIS, productivity, and quality metrics; present insights to leadership.
• 9. Lead, train, and performance-manage operations teams to support business growth.
• 10. Oversee the accurate and timely processing of billing and payouts to DSAs.
• 11. Ensure compliance with internal policies and external regulations.
• 12. Prepare and present regular reports on payout activities, trends, and discrepancies.
• 13. Identify and mitigate risks associated with billing and payout activities

Requirements

• Minimum of 6-10 years of experience in business Operations (preferably within the home loan or financial services industry.)
• Proven experience in a leadership or supervisory role.
• Excellent analytical, problem-solving, and decision-making skills.
• Proficiency in financial software and MS Office Suite, particularly Excel.

What do we have to offer?

• Having high level of work independence, autonomy and empowerment to lead company-wide changes
• Exciting and challenging working environment with passionate and enthusiastic people in a fun filled start-up culture
• Being part of a start-up from growth stage, lead your area of expertise and be a part of this exciting growth journey of changing the real estate world
• Excellent platform for learning how to build teams, achieve goals and handle high growth situations
• Best-in-class salary