Guest Service Officer- Front Office

Hyatt Centric; Delhi; On-site; INR 279,000 - 446,000; Full time

Job summary

Hyatt Centric Janakpuri, New Delhi invites applications for a Guest Service Officer who will deliver high‑quality service at the reception and help ensure a smooth Rooms Division operation. Ideal candidates hold a degree or diploma in Hospitality or Tourism management with at least 2 years of hotel operations experience and strong customer service, communication and interpersonal skills.

This role demands a friendly, professional demeanor and the ability to work in a fast-paced hotel

Qualifications

• Degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Strong customer service, communication and interpersonal skills.

Responsibilities

• Provide excellent and consistent service to guests at reception.
• Assist with smooth operation of the Reception within Rooms Division.

Skills

Customer service

Communication skills

Interpersonal skills

Education

Hospitality or Tourism management degree/diploma

Job description

Organization- Hyatt Centric Janakpuri, New Delhi

Summary

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.