Assistant Facilities Manager

IIT Madras; Chennai District; On-site; INR 279,000 - 335,000; Full time

Job summary

IIT Madras invites applications for Assistant Manager Facilities to oversee maintenance, management and operational readiness of IC&SR premises, including office spaces, meeting halls and event areas. The role coordinates with faculty, students, vendors and external agencies to ensure timely service delivery and smooth facility operations.

The candidate should have 5–8 years in facilities or workplace operations, a bachelor’s degree in facilities management or related field, and strong MS Excel

Qualifications

• Bachelor's degree in Facilities Management or related field with 5–8 years in facilities/workplace operations.
• Experience in institutional/academic/corporate environments preferred.
• Strong vendor management and negotiation skills.

Responsibilities

• Plan AV layouts, video conferencing systems and control setups for boardrooms and auditoriums.
• Lead and supervise the facilities team ensuring timely completion and service quality.
• Coordinate stakeholder communication and ensure a well-maintained workplace experience.
• Manage day-to-day facility operations, maintenance and preventive upkeep of offices and event spaces.
• Oversee facility/room booking portals, billing applications and MIS with Excel reporting.
• Act as primary contact for professors, employees and visitors; resolve queries promptly.
• Coordinate facilities and logistics for meetings, conferences and international events.
• Manage vendor and service-provider relationships including quotations and follow-ups.

Skills

Pleasant personality

Excellent communication

MS Excel proficiency

Vendor management

Team handling

Problem solving

Booking portals experience

Education

Bachelor's degree in Facilities Management or related field

Tools

MS Excel

Billing applications

Job description

We are looking for a dedicated and experienced Assistant Manager Facilities to oversee the maintenance, management, and operational readiness of IC&SR, IIT Madras premises, including office spaces, meeting halls, and event areas. The role will ensure timely service delivery and the smooth functioning of facility-related processes by coordinating with internal teams, faculty, students, vendors, service providers, and external agencies.

Key Responsibilities

• Plan complex AV layouts, video conferencing systems, and control setups for boardrooms, auditoriums, or museums
• Lead and supervise the facilities team, ensuring effective allocation of work, service quality and timely completion.
• Ensure professional email communication, stakeholder coordination and a pleasant, well-maintained workplace experience, while proactively identifying and resolving operational issues.
• Manage day-to-day facility operations, repair, upkeep and preventive maintenance of office premises, event halls, meeting rooms and other properties.
• Manage facility/room booking portals, billing applications and MIS, with strong proficiency in MS Excel and reporting.
• Act as the key point of contact for Professors, employees and visitors, responding promptly to queries, troubleshooting issues and ensuring timely resolution.
• Plan and coordinate facilities and logistics for meetings, conferences, international events and other institutional programmes.
• Coordinate vendors, maintenance agencies and service providers, including quotations, billing, service quality and follow-ups

Key Skills & Experience

• Pleasant, presentable, approachable and service-oriented personality
• Excellent communication skills and strong professional email drafting and strong MS Excel proficiency
• Strong vendor management and negotiation skills
• Experience in facility maintenance and international event managementTeam handling and coordination capabilities
• Quick to learn and adapt to new tasks with strong problem-solving and troubleshooting skills
• Proficient in handling booking portals and billing applications will be an added advantage

Qualification and Experience

Bachelors degree in Facilities Management, Administration, Engineering, Hospitality, Operations or a related field, with 5-8 years of relevant experience in facilities/workplace operations, preferably in an institutional, academic, research or corporate environment.

Salary

Minimum Rs. 27,500/- per month, up to a maximum amount based on experience and performance