Assistant Customer Relationship Manager

Sai Properties Projects Ltd; NTR; Presencial; INR 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary plus insurance

PF (Provident Fund)

Annual Bonus

Descripción de la vacante

Sai Properties Projects Ltd is seeking a results-oriented Customer Relationship Manager in Vijayawada to act as the main liaison for clients and support the General Manager with administrative tasks. The role emphasizes delivering excellent service, resolving queries efficiently, and maintaining organized client records.

Requirements include 5+ years in client servicing or executive support (real estate preferred), a bachelor's degree, and fluency in English and Telugu.

Formación

• 5+ years in client servicing or executive support (Real Estate preferred).
• Fluent in English and Telugu (spoken and written).
• Willingness to work on Sundays with fixed weekly off on Tuesdays.

Responsabilidades

• Client Support & Relationship Management: be the primary point of contact for clients, resolve inquiries, and maintain relationships.
• Executive & Administrative Support: assist General Manager with scheduling, correspondence, and client communications; maintain client records and reports.

Conocimientos

Communication

Customer-centric mindset

Problem-solving

Organization

Multitasking

Educación

Bachelor's degree

Descripción del empleo

Customer Relationship Manager

Location: Vijayawada

Employment Type: Full-time

Experience Level: 5+ Years

About the Role:

We are looking for a customer-focused, organized, and proactive Customer Relationship Manager to serve as the primary point of contact for our clients and provide administrative support to the General Manager. In this dual-impact role, you will play a crucial part in delivering exceptional client experiences, resolving queries efficiently, and driving smooth day-to-day operations.

Key Responsibilities :

Client Support & Relationship Management

• Primary Point of Contact: Inbound phone calls for new and existing clients warmly and professionally.
• Query Resolution: Address client inquiries, provide accurate information, and ensure high customer satisfaction.
• Cross-Functional Collaboration: Coordinate with internal teams to escalated, track, and resolve client issues promptly.
• Client Relationship Nurturing: Maintain positive long-term relationships with clients throughout their engagement lifecycle.

Executive & Administrative Support

• Direct support to the General Manager in day-to-day administrative tasks, scheduling, and client communications.
• Maintain organized client records, interaction logs, and operational reports.

Candidate Profile & Qualifications

• Experience: Minimum 5+ years of experience in client servicing, customer relationship management, or executive assistance (Real Estate industry experience strongly preferred).
• Education: Bachelors degree in any discipline.
• Language Proficiency: Fluent in English and Telugu (spoken and written).
• Work Schedule Availability: Willingness to work on Sundays (with a fixed weekly off on Tuesdays).

Key Skills & Competencies :

• Communication: Outstanding verbal and written communication skills in English and Telugu.
• Customer-Centric Mindset: Empathetic, patient, and dedicated to delivering excellent service.
• Problem-Solving & Initiative: Ability to resolve complex customer issues with a proactive, solution-oriented approach.
• Organization & Multitasking: Excellent time management and organizational skills, with strong attention to detail.
• Salary plus insurance, PF , Annual Bonus

Contact Details

8522874446