Assistant Customer Relationship Manager

Eteam; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

Eteam is seeking a proactive sales professional for our Bengaluru retail hub. You will engage customers, understand needs, demonstrate cars, and guide them through the buying journey.

This role emphasizes strong communication, negotiation, and a data-driven approach to inventory and customer satisfaction. The ideal candidate has graduate education and experience in sales or customer service, with proficiency in English and local languages; driving a 4-wheeler is mandatory and drivers license is

Qualifications

• Prior experience in sales or customer-facing roles.
• Strong communication skills and ability to negotiate.
• Ability to engage customers and explain product features clearly.

Responsibilities

• Build relationships with customers at the retail hub and negotiate as needed.
• Manage hub inventory to ensure availability of cars for test drives.
• Meet and engage with customers, show cars, and conduct test drives.

Skills

Sales experience

Customer service

Negotiation

Education

Graduate degree

Job description

About the Role You will be responsible supporting customers in their car buying journey with our company at the retail hub. You will play a critical role in customer engagement and must understand customer requirements to recommend products according to their needs, pitching products and negotiating when necessary. Ideal Candidate: An ideal candidate would be a hardworking and enterprising individual, with excellent analytical and communication skills. Interested candidates must have an ingenious, scientific approach to problems, backed by a strong outcome-oriented point of view. Interested candidates must have demonstrated experience in customer service. Key Responsibilities Include:

Key Responsibilities

• Building a relationship with the customer at the retail hub, understanding their needs and negotiating as needed
• Managing the hub inventory
• Meeting and engaging with customers, showing them cars, and conducting test drives

Ensuring that any issues are resolved Requirements:

Requirements

• Relevant experience in sales
• Graduate degree
• Good verbal communication skills English, Hindi, and regional language (will be an added advantage)
• A 4-Wheeler Driving License and Knowing how to drive is Mandatory.