Hub Manager

Spinny; Chennai District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Spinny is seeking an operations-focused professional to manage hub activities in the Chennai region. You will schedule visits, allocate slots for walk-ins, and lead a team of relationship managers at the hub to drive customer engagement and test drives.

You will also handle inventory, meet customers, assess needs, negotiate when required, and ensure timely resolution of issues.

Qualifications

• Relevant experience in B2C sales and operations.
• At least 2 years of team handling.
• 4-5 years of relevant experience.
• Graduate degree.
• Good verbal communication skills English, Hindi and regional language.

Responsibilities

• Allocating slots for walk-ins and visits
• Managing the team of relationship managers at the hub
• Scheduling HTD
• Building a relationship with the customer at the retail hub, understanding their needsandnegotiating as needed
• Managing the hub inventory
• Meeting and engaging with customers, showing them cars and conducting test drives
• Ensuring that any issues are resolved

Skills

B2C sales

Operations

Team handling

Customer relationship

English, Hindi, regional language

Education

Graduate degree

Job description

Role & responsibilities

• Allocating slots for walk-ins and visits
• Managing the team of relationship managers at the hub
• Scheduling HTD
• Building a relationship with the customer at the retail hub, understanding their needsandnegotiating as needed
• Managing the hub inventory
• Meeting and engaging with customers, showing them cars and conducting test drives
• Ensuring that any issues are resolved

Preferred candidate profile

• Relevant experience in B2C sales and operations
• At least 2 years of team handling
• 4-5 years of relevant experience
• Graduate degree
• Good verbal communication skills English, Hindi and regional language