Builder- Car Advisor (Sales Associate)

Cars24; Agra District; On-site; INR 300,000 - 420,000; Full time

Job summary

Cars24 is seeking a motivated Car Advisor (Sales Associate) in Agra to assist customers in buying and selling vehicles. You will evaluate car conditions, guide customers through the sales process, and ensure a smooth, transparent transaction experience.

Role requires excellent communication, deep knowledge of pre-owned cars, and the ability to arrange test drives and financing options. Join a dynamic team dedicated to customer satisfaction and seamless operations.

Qualifications

• Proven experience in automotive sales or a similar customer-facing role.
• Excellent communication and interpersonal skills.
• Strong negotiation and closing skills.
• Ability to build rapport and trust with customers.
• In-depth knowledge of pre-owned cars and the automotive market. Valid driver's license and a clean driving record.

Responsibilities

• Greet and engage with customers, understanding their needs to recommend suitable pre-owned vehicles.
• Manage the sales process from initial contact to closing the sale.
• Maintain up-to-date knowledge of the pre-owned car inventory, features, pricing, and comparisons.
• Arrange and accompany customers on test drives, providing clear explanations.
• Present financing options and ensure fair deals.
• Assist customers with the completion of sales contracts, financing applications, and documentation.
• Conduct follow-up calls with potential and previous customers to maintain relationships.
• Address customer concerns promptly and professionally to ensure satisfaction.
• Work closely with the sales team and other departments for a coordinated sales process.

Skills

Customer Interaction

Sales Process

Product Knowledge

Test Drives

Finance Options

Documentation

Follow-Up

Customer Service

Team Collaboration

Job description

Address:Cars24 Hub,635, to 639, Guru Ka Taal, Khasa No. 631, 632, Mathura Rd, near Synergy Plus Hospital, Kakraita, Agra, Uttar Pradesh 282007

Car Advisor

A Car Advisor (Sales Associate) at Cars24 assists customers in buying and selling vehicles by providing expert guidance, evaluating car conditions, and ensuring a smooth and transparent transaction process.

Who are we looking for?

• Customer Interaction:Greet and engage with customers, understanding their needs and preferences to recommend suitable pre-owned vehicles.
• Sales Process:Manage the entire sales process from initial contact to closing the sale, ensuring a seamless and positive experience for customers.
• Product Knowledge:Maintain up-to-date knowledge of the pre-owned car inventory, including features, pricing, and competitive comparisons.
• Test Drives:Arrange and accompany customers on test drives, providing detailed explanations and answering any questions they may have.
• Finance:Pitching Customer financing options, ensuring fair deals.
• Documentation:Assist customers with the completion of sales contracts, financing applications, and other required documentation.
• Follow-Up:Conduct follow-up calls with potential and previous customers to maintain relationships and encourage repeat business.
• Customer Service:Address any customer concerns or issues promptly and professionally, striving to resolve them to the customer's satisfaction.
• Team Collaboration:Work closely with the sales team and other departments to ensure a coordinated and efficient sales process.

What will you drive?

• Proven experience in automotive sales or a similar customer-facing role.
• Excellent communication and interpersonal skills.
• Strong negotiation and closing skills.
• Ability to build rapport and trust with customers.
• In-depth knowledge of pre-owned cars and the automotive market. Valid driver's license and a clean driving record.

Why Join Us?

• Drive key business initiatives and growth.
• Work in a fast-paced, innovative environment.
• Competitive compensation and career.