Assistant Centre Head

VLCC Health Care Limited; Ludhiana; On-site; INR 800,000 - 1,500,000; Full time

Job summary

VLCC Health Care Limited is seeking a dynamic Head Operations and Management to lead institute activities in Ludhiana. The role focuses on achieving sales revenue and admissions targets, planning marketing activities, and promoting courses to convert enquiries into registrations.

You will recruit staff, implement timetables, ensure quality education, manage vendor relations and maintain records. This position requires strong leadership to drive profitability and campus excellence.

Responsibilities

• To manage and run the Institute as an independent profit centre and meet sales revenue and profit targets
• Plan and execute various Sales & Marketing activities to achieve Admission targets
• Promote the institute and its courses; handle walk-ins, counselling and convert enquiries to registrations
• Recruit and hire staff and conduct induction
• Ensure proper admission procedures and form batches
• Implement timetables/teaching schedules; maintain staff and student discipline
• Interact with suppliers & vendors
• Manage cash flows/receivables/payables
• Strategize and undertake revenue-generating activities
• Secure Corporate/institutional business; tie up with colleges, schools, tuition houses
• Coordinate all support functions
• Maintain files/records/databanks
• Know and study the market, industry and competition
• Ensure high quality of education and high student satisfaction
• SOP adherence and compliance; oversee monthly sales target achievement and advise team accordingly
• Review events/promotions to raise brand awareness and drive enquiries
• Support marketing activities promoted by the corporate marketing department
• Monitor yield/capacity and revenues; manage staff rosters and training needs
• Ensure cleanliness, hygiene and maintenance of the Institute
• Staff attrition control; handle additional assignments from Head Operations and Management

Skills

Sales strategy

Marketing planning

Team leadership

Recruitment

Admissions management

Operations management

Budgeting & cash flow

Vendor relations

Market research

Quality education focus

Job description

Key Responsibilities

• To manage and run the Institute as an independent profit centre and meet with sales revenue and profit targets
• To Plan and execute various Sales & Marketing activities for achieving Admission targets.
• To promote the institute and its courses & ensure proper handling of walk-ins, counselling prospective students and Converting enquiries to registrations
• To recruit and hire requisite staff and induction.
• To ensure proper handling of admission procedures and induct students and form batches.
• To implement time tables/ teaching schedules and maintain staff & student discipline
• To interact with suppliers & vendors.
• To manage cash flows/receivables/payables.
• To strategize & undertake revenue generating activities.
• To get Corporate/ institutional business.
• Tie-up with local Colleges, Schools, Tuition houses.
• To tie up/coordinate all support functions.
• To maintain files/records/databanks.
• To know & study the general market, industry & competition.
• To ensure high quality of education and ensure high satisfaction level from students

KEY ADMINISTRATIVE RESPONSIBILITIES:

• Sops: To ensure adherence & compliance to standard operating procedures at all times and to also ensure that standards are driven while providing ownership value.
• To oversee achievement of budgeted sales target every month & offer timely advice to team to review strategies & generate sales more effectively.
• Events: To review in consultation with Zonal head events/promotions planned, local ads to be released and unique packages formulated to match variety of budgets in order to create & drive awareness about VLCC as slimming, beauty & fitness brand.
• To support any other marketing activities promoted by the marketing department at the corporate.
• To monitor the effectiveness of yield/capacities in the institute and systems to ensure revenues are maximized and provide feedback.
• To oversee duty roster & identify staff capable of carrying out multitasks for further training.
• To ensure cleanliness, hygiene and maintenance of the Institute

Additional Responsibilities:

1. To ensure that the staff attrition does not overshoot of 2% per annum.

2. In addition to the above mentioned duties and job function, to carry out any other assignment given occasionally by the Head Operations and Management.