Assistant Category Manager - Footwear Luxury

Tata CLiQ Fashion; Maharashtra; Sur place; INR 1 200 000 - 1 800 000; Plein temps

Résumé du poste

Tata CLiQ Fashion in India is seeking an Assistant Category Manager for Footwear (Luxury) to work closely with Category Managers and Heads, co-owning growth, P&L and customer experience for the category. You will develop 1-Year/3-Year growth and execution plans, collaborating with Marketing, Site Merchandising, Operations, Analytics and Product teams, while managing relationships with brands and sellers.

The role requires strong communication, trend spotting, analytical skills and an MBA /

Qualifications

• 2+ years of relevant category management experience.
• MBA or Fashion Retail Management degree.
• Experience in the apparel category preferred.
• NIFT / Fashion School (MFM) preferred.

Responsabilités

• Assist in building & executing the Category and Brand Strategy: Develop 1-Year/3-Year growth, efficiency, profitability & customer experience strategy along with weekly/monthly execution plans.
• Fostering Brand relationships through ensuring business plans, performance reviews, creating marketing plans with marketing teams, customer journey enhancement with brand support like offer planning.
• Understanding of ecommerce funnel in terms of traffic, cart additions, conversions etc. so that timely interventions could be suggested.
• Demand generation: Work with marketing teams (TATA CLiQ and brand) to come up with innovative promotions as well as to get support for marketing campaigns from brands.
• Keeping up to date with the latest trends of the category, sub categories and top brands as per in-market trends, global trends, social events and seasonality. Candidate should have a good sense of picking out trends and well versed with fashion communication to demonstrate the trend reports to the internal stakeholders.
• Listening to the voice of customer: Gather actionable insights from various sources where customers share feedback (quantitative and qualitative), e.g.: NPS surveys, customer service calls, return reasons, size chart recommendations with the eventual objective of delighting customers during each step of the order journey.

Connaissances

Bias for action

Interpersonal skills

Trend spotting

Fashion communication

Data analysis

MS Excel

PowerPoint

SQL (basic)

Cross-functional collaboration

Formation

MBA Or Fashion Retail Management

NIFT / Fashion School (MFM preferred)

Description du poste

“Assistant Category Manager for Footwear (Luxury)” at TATA CLiQ will work very closely with Category Managers and Heads and co-own the responsibility with the growth, P&L and customer experience of the category they have been assigned to. Key roles and responsibilities include:

• Assist in building & executing the Category and Brand Strategy: Develop 1-Year/3-Year growth, efficiency, profitability & customer experience strategy along with weekly/monthly execution plans. This would necessitate working closely with internal cross-functional stakeholders across Marketing, Site merchandising, Operations, Analytics and Product teams as well as building & maintaining excellent relationships with the relevant brands/sellers.
• Fostering Brand relationships through ensuring business plans, performance reviews, creating marketing plans with marketing teams, customer journey enhancement with brand support like offer planning.
• Understanding of ecommerce funnel in terms of traffic, cart additions, conversions etc. so that timely interventions could be suggested.
• Demand generation: Work with marketing teams (TATA CLiQ and brand) to come up with innovative promotions as well as to get support for marketing campaigns from brands.
• Keeping up to date with the latest trends of the category, sub categories and top brands as per in-market trends, global trends, social events and seasonality. Candidate should have a good sense of picking out trends and well versed with fashion communication to demonstrate the trend reports to the internal stakeholders.
• Listening to the voice of customer: Gather actionable insights from various sources where customers share feedback (quantitative and qualitative), e.g.: NPS surveys, customer service calls, return reasons, size chart recommendations with the eventual objective of delighting customers during each step of the order journey.

Skillsets

• Strong bias for action alongside strong interpersonal, communication, and collaboration skills.
• Trend spotting and Fashion communication.
• Ownership to drive necessary initiatives end-to-end and ability to manage multiple, competing priorities simultaneously.
• Advanced proficiency with MS PowerPoint, MS Excel (SQL preferred)
• Strong analytical skills with proven ability to interpret data and link category management data to retailer/business scenarios
• Excellent written and verbal communication skills

Qualifications

• 2+ years of relevant category management experience
• MBA Or Fashion Retail Management
• Experience in the apparel category is preferred
• NIFT / Fashion School (MFM preferred)