Senior Officer- Category Management (Luxury)

Tata CLiQ Fashion; Maharashtra; On-site; INR 750,000 - 1,200,000; Full time

Job summary

Tata CLiQ Fashion is seeking a Senior Officer- Luxury to drive seller onboarding, category management, and relationship management for luxury brands. You will coordinate with internal teams to optimize assortment, pricing, and performance across the marketplace.

The role emphasizes strong negotiation with vendors, inventory planning, and maintaining top-line targets while delivering a superior luxury shopping experience for customers.

Qualifications

• 1-3 years of work experience in KAM or Category Management.
• Proficiency in MS Excel and PowerPoint.
• Basic understanding of ERP/Seller portal.
• Strong communication and negotiation skills for seller-facing role.

Responsibilities

• Onboard sellers/brands and manage assortment improvements.
• Maintain terms with key stakeholders, brands and sellers.
• Develop category understanding with a 360-degree view.
• Manage Customer NPS by delivering high quality product and experience.
• Monitor and improve operational metrics like O2S, EDD and perfect order.
• Analyze event and non-event sales data, forecast and plan future demand.
• Support pricing for BAU and weekly sales properties.
• Negotiate with vendors for key tie-ups and inventory support.
• Manage marketplace monthly sales plan and maintain inventory across locations.
• Meet top line targets for the assigned accounts.
• Coordinate with Finance, Operations, Logistics stakeholders.

Skills

KAM experience

Category management

Communication skills

Negotiation

Tools

MS Excel

MS PowerPoint

ERP portal

Seller portal

Job description

Senior Officer- Luxury

Tata CLiQ is the flagship digital commerce initiative of the Tata Group. It is a multi-category e-commerce platform, operating across categories such as Fashion, Footwear and Accessories, Beauty, and Luxury. It has a unique omnichannel marketplace model offering customers the convenience of quicker delivery (by shipping from store), easy pick-up and returns, across 1,200+ brands and 1,000 stores in 100+ Indian towns and cities.

Tata CLiQ is the flagship digital commerce initiative of the Tata Group. It is a multi-category e-commerce platform, operating across categories such as Fashion, Footwear and Accessories, Beauty, and Luxury. It has a unique omnichannel marketplace model offering customers the convenience of quicker delivery (by shipping from store), easy pick-up and returns, across 1,200+ brands and 1,000 stores in 100+ Indian towns and cities.

Roles and Responsibility

• Business Development- Seller/Brand Onboarding, Selection/Assortment Improvement.
• Relationship Management- Maintain terms with Key internal Stakeholders, Brands & Sellers.
• Category Understanding- 360-degree view and understanding of the category
• Customer NPS- Manage Customer NPS by delivering high quality product and experience
• Monitoring, and improving operational Matrix- like O2S, EDD and perfect order and seller performance
• Analyse Event and Non-Event Sales Data, Forecast and Plan, for Future Demand
• Close BAU and event pricing and support for DOD and other weekly sales properties.
• Negotiation with Vendors for Key tie-ups and additional support for Intiation with Vendors for Key tie-ups and additional support for Inventory Business.
• Managing Marketplace monthly Sales Plan. Maintain optimum level of inventory from the sellers at multiple locations.
• Manage and meet top line targets for the assigned accounts
• Coordinate with Finance, Operations, Logistics Stakeholders.

Skillset Required

• 1- 3 years of work experience in KAM or Category Management
• MS office (MS Excel, PowerPoint)
• Basic Understanding of ERP/Seller portal
• Good communication skills - Seller facing role. Ability to hold seller meetings and negotiation