Senior Officer - Category Management

Tata CLiQ Fashion; Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Tata CLiQ Fashion is hiring a Senior Officer - Luxury (Kids wear) based in Mumbai for 1–3 years of relevant experience. The role focuses on seller onboarding, category management, and delivering high-quality customer experiences across a luxury kids wear segment.

The candidate will engage with brands, manage relationships, and monitor key metrics to drive top-line results while coordinating with internal teams to optimize inventory and pricing for weekly sales events.

Qualifications

• 1–3 years of experience in KAM or Category Management.
• MS Office proficiency including Excel and PowerPoint.
• Good communication skills for a seller-facing role.

Responsibilities

• Onboard and manage seller/brand relationships and assortment.
• Maintain terms with internal stakeholders, brands and sellers.
• Develop category understanding with a 360-degree view.
• Aim to improve customer NPS by delivering quality products and experience.
• Monitor operational metrics like OTIF, EDD and seller performance.
• Analyze sales data for events and forecast future demand.
• Support pricing for BAU and event properties.

Skills

KAM

Category Mgmt

MS Office

Tools

ERP portal

Job description

1 - 3 Years

On Roll

Job Description

Senior Officer - Luxury (Kids wear)

Tata CLiQ is the flagship digital commerce initiative of the Tata Group. It is a multi-category e-commerce platform, operating across categories such as Fashion, Footwear and Accessories, Beauty, and Luxury. It has a unique omnichannel marketplace model offering customers the convenience of quicker delivery (by shipping from store), easy pick-up and returns, across 1,200+ brands and 1,000 stores in 100+ Indian towns and cities.

Roles and Responsibility

• a) Business Development- Seller/Brand Onboarding, Selection/Assortment Improvement.
• b) Relationship Management- Maintain terms with Key internal Stakeholders, Brands & Sellers.
• c) Category Understanding- 360-degree view and understanding of the category
• d) Customer NPS- Manage Customer NPS by delivering high quality product and experience
• e) Monitoring, and improving operational Matrix- like O2S, EDD and perfect order and seller performance
• f) Analyse Event and Non-Event Sales Data, Forecast and Plan, for Future Demand
• g) Close BAU and event pricing and support for DOD and other weekly sales properties.
• h) Negotiation with Vendors for Key tie-ups and additional support for Intiation with Vendors for Key tie-ups and additional support for Inventory Business.
• i) Managing Marketplace monthly Sales Plan. Maintain optimum level of inventory from the sellers at multiple locations.
• j) Manage and meet top line targets for the assigned accounts
• k) Coordinate with Finance, Operations, Logistics Stakeholders.

Skillset Required

• 1- 3 years of work experience in KAM or Category Management
• MS office (MS Excel, PowerPoint)
• Basic Understanding of ERP/Seller portal
• Good communication skills - Seller facing role. Ability to hold seller meetings and negotiation