Assistant Branch Manager - Branch Banking (Inbound)

Kotak Mahindra Bank Limited; Visakhapatnam District; Presencial; INR 600 000 - 900 000; Tempo integral

Resumo da oferta

Kotak Mahindra Bank Limited in Visakhapatnam is seeking an Assistant Branch Manager-Inbound to oversee daily branch operations and ensure regulatory and audit compliance while maintaining exceptional customer experiences. The role requires strong leadership, in-depth banking operations knowledge, and a commitment to efficient, compliant service, including cash handling and FX activities.

You will manage the lobby, approve system inputs, and resolve customer issues promptly within defined

Responsabilidades

• Oversee day-to-day branch operations, ensuring smooth and compliant functioning.
• Ensure strict adherence to bank policies, audit standards, and regulatory requirements.
• Authorize and verify system inputs for customer transactions and service requests by subordinates.
• Manage branch lobby and customer queues to enhance service delivery.
• Handle cash operations, including FX and traveler’s cheques, within prescribed limits.
• Address and resolve customer complaints within defined turnaround times (TAT).
• Ensure AML and KYC compliance for all account opening forms submitted to CPC/RPC.

Descrição da oferta de emprego

Assistant Branch Manager-Inbound_Branch Banking-Service_Visakhapatnam

We are looking for a proactive and detail-oriented Assistant Branch Manager-Inbound to oversee the daily operations of our branch. This role involves ensuring compliance with regulatory and audit requirements, managing customer service processes, and maintaining operational efficiency. The ideal candidate will have strong leadership skills, a thorough understanding of banking operations, and a commitment to delivering exceptional customer experiences. Oversee day-to-day branch operations, ensuring smooth and efficient functioning. Ensure strict adherence to bank policies, audit standards, and regulatory requirements. Authorize and verify system inputs for customer transactions and service requests done by subordinates. Manage branch lobby and customer queues to enhance service delivery. Handle cash operations, including foreign exchange (FX) and traveler’s cheques (TCs), within prescribed limits. Address and resolve customer complaints within defined turnaround times (TAT). Ensure AML and KYC compliance for all account opening forms submitted to CPC/RPC. Experience Level Mid Level