Assistant Branch Manager

Supra Pacific Management Consultancy; Pathanamthitta; Sur place; INR 300 000 - 420 000; Plein temps

Résumé du poste

Supra Pacific Management Consultancy is seeking a proactive professional to support branch operations in Kerala, overseeing loan processing, documentation, disbursement, and customer service for gold and other retail loan products.

The role includes assisting the Branch Manager in hitting business targets, supervising staff, and ensuring compliance with company policies while managing customer escalations and coordinating with sales, operations, and credit teams to deliver a high-quality

Qualifications

• Graduate degree required.
• Experience in financial institutions preferred.

Responsabilités

• Oversee loan processing, documentation, disbursement, and customer service for gold and other retail loan products.
• Assist the Branch Manager in achieving business targets, managing staff, and ensuring compliance with company policies.
• Handle key customer escalations and ensure smooth coordination between sales, operations, and credit teams.

Formation

Graduate

Description du poste

We are seeking a proactive and detail-oriented professional to support branch operations by overseeing loan processing, documentation, disbursement, and customer service for gold and other retail loan products. The role involves assisting the Branch Manager in achieving business targets, supervising staff performance, and ensuring strict adherence to company policies and compliance standards. The candidate will also handle key customer escalations and coordinate effectively with sales, operations, and credit teams to ensure seamless branch functioning and a high-quality customer experience.

Requirements

1. Graduate
2. Experience working in financial institutions

Key Responsibilities

1. Support branch operations by overseeing loan processing, documentation, disbursement, and customer service for gold and other retail loan products
2. Assist the Branch Manager in achieving business targets, managing staff, and ensuring compliance with company policies
3. Handle key customer escalations and ensure smooth coordination between sales, operations, and credit teams