Branch Manager, Branch Executive, Operation Executive

Thazhayil; Ernakulam; Hybrid; INR 450,000 - 750,000; Full time

Job summary

Thazhayil in Ernakulam, Kerala, is looking for a Branch Operations Lead to manage the day-to-day operations of the branch, ensure smooth service delivery, and drive branch growth.

The role involves developing customer relationships, monitoring gold loan disbursements, renewals, repayments and overdue accounts, hitting business targets, verifying documents and completing KYC, and coordinating with other departments to complete business activities on time.

Responsibilities

• Manage the overall day-to-day operations of the branch.
• Develop customer relationships and acquire new customers.
• Monitor gold loan disbursements, renewals, repayments, and overdue accounts.
• Achieve business targets for gold loans, NCDs, and other financial products.
• Verify customer documents and complete KYC procedures.
• Coordinate with different departments to ensure timely completion of business activities.

Job description

Role & responsibilities

• Manage the overall day-to-day operations of the branch.


• Develop customer relationships and acquire new customers.


• Monitor gold loan disbursements, renewals, repayments, and overdue accounts.


• Achieve business targets for gold loans, NCDs, and other financial products.


• Verify customer documents and complete KYC procedures.


• Coordinate with different departments to ensure timely completion of business activities.