Assistant branch manager

Indel Money; Chennai, Tiruchirappalli, Coimbatore District; Sur place; INR 800 000 - 1 200 000; Plein temps

Résumé du poste

Indel Money in Chennai is seeking a proactive Branch Manager to drive daily branch operations, maximize sales performance and ensure customer satisfaction. The role oversees gold loan processing, including appraisal, documentation, and disbursement, while implementing cross-selling strategies for insurance products.

You will ensure regulatory compliance and build strong customer relationships to boost loyalty.

Qualifications

• 3-7 years of experience in banking/finance, preferably in a leadership role.
• Strong knowledge of gold appraising techniques and regulations.
• Excellent communication skills for effective customer interaction.
• Ability to work independently with minimal supervision while meeting targets.

Responsabilités

• Manage daily operations of the branch office, ensuring efficient sales performance and customer satisfaction.
• Oversee gold loan processing, including appraisal, documentation, and disbursement.
• Develop and implement strategies to increase sales revenue through cross-selling insurance products.
• Ensure compliance with regulatory requirements and internal policies.
• Foster strong relationships with customers to build loyalty and retention.

Connaissances

Branch management

Gold loan appraisal

Customer service

Regulatory compliance

Description du poste

Roles and Responsibilities

• Manage daily operations of the branch office, ensuring efficient sales performance and customer satisfaction.
• Oversee gold loan processing, including appraisal, documentation, and disbursement.
• Develop and implement strategies to increase sales revenue through cross-selling insurance products.
• Ensure compliance with regulatory requirements and internal policies.
• Foster strong relationships with customers to build loyalty and retention.

Desired Candidate Profile

• 3-7 years of experience in banking or finance industry (preferably in a leadership role).
• Strong knowledge of gold appraising techniques and regulations.
• Excellent communication skills for effective customer interaction.
• Ability to work independently with minimal supervision while meeting targets.