Assistant Account Manager

Rangriti; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

BIBA Fashion Limited in Gurgaon, Haryana is seeking a detail-oriented Accounts Receivable professional to manage e-commerce collections, payment reconciliations, marketplace settlements, and outstanding receivables across online channels.

You will coordinate with marketplaces, payment gateways, and internal teams to ensure timely collections, accurate accounting, and effective resolution of payment discrepancies, supporting month-end close and robust MIS.

Qualifications

• Bachelor's degree in Commerce (B.Com) or equivalent.
• 6–10 years of Accounts Receivable / E-Commerce finance experience.
• Experience with marketplaces such as Myntra, Ajio, Amazon, Flipkart.
• Proficiency in settlement reconciliation and Excel functions.

Responsibilities

• Manage end-to-end accounts receivable for the e-commerce business.
• Monitor ageing reports and outstanding receivables across online platforms.
• Reconcile marketplace settlements and payment gateway receipts.
• Track COD and prepaid collections; investigate discrepancies.
• Prepare daily to monthly MIS and receivables reports.
• Coordinate with marketplace finance teams to resolve issues.

Skills

Analytical skills

Attention to detail

Coordination

Follow-up

Multitasking

Education

Bachelor's in Commerce (B.Com)

MBA Finance (preferred)

Tools

MS Excel

ERP systems

Job description

Job Description Accounts Receivable (E-Commerce)

Company: BIBA Fashion Limited
Department: Finance & Accounts
Location: Gurgaon, Sector 59
Job Type: Full-Time, Work from Office

Job Summary

BIBA Fashion Limited is looking for a detail-oriented and proactive Accounts Receivable professional to manage e-commerce collections, payment reconciliations, marketplace settlements, and outstanding receivables across various online sales channels. The role will involve coordinating with e-commerce marketplaces, payment gateways, internal teams, and finance stakeholders to ensure timely collections, accurate accounting, and effective resolution of payment discrepancies.

Key Responsibilities

1. Accounts Receivable Management

• Manage end-to-end accounts receivable activities for the e-commerce business.
• Monitor outstanding payments, ageing reports, and pending receivables across various online platforms.
• Ensure timely follow-ups with marketplaces, aggregators, and other e-commerce partners for pending payments.
• Maintain accurate customer and marketplace account ledgers.

2. Marketplace & Payment Reconciliation

• Reconcile marketplace settlements against sales, returns, cancellations, refunds, and credit notes.
• Verify commission, logistics charges, promotional deductions, penalties, TCS, TDS, and other marketplace deductions.
• Reconcile payment gateway collections and ensure accurate recording of receipts.
• Identify short payments, excess deductions, duplicate deductions, and settlement mismatches, and coordinate for timely resolution.

3. E-Commerce Platform Management

• Handle receivables and reconciliations for platforms such as Myntra, Ajio, Amazon, Flipkart, Nykaa Fashion, and the company's D2C website, as applicable.
• Download and analyse settlement reports, sales reports, return reports, and payment statements from marketplace portals.
• Track orders delivered but not settled and investigate discrepancies in marketplace payment cycles.
• Ensure proper accounting of COD and prepaid order collections.

4. MIS & Reporting

• Prepare daily, weekly, and monthly reports on collections, outstanding receivables, ageing, and reconciliation status.
• Maintain platform-wise and channel-wise receivables trackers.
• Highlight overdue payments, unresolved deductions, and potential revenue leakages to the reporting manager.
• Support month-end closing and provide accurate receivables data for financial reporting.

5. Coordination & Issue Resolution

• Coordinate with marketplace finance teams, key account managers, and seller support teams to resolve payment issues.
• Work closely with internal E-Commerce, Sales, Customer Service, and Finance teams to resolve discrepancies related to returns, refunds, and settlements.
• Maintain supporting documentation for claims, debit notes, credit notes, and payment disputes.
• Follow up on claims and ensure timely recovery of disputed amounts.

6. Compliance & Process Improvement

• Ensure accurate accounting and documentation in accordance with company policies.
• Support GST/TDS/TCS reconciliations and statutory compliance requirements.
• Assist with internal and statutory audits by providing relevant reconciliations and supporting documents.
• Identify opportunities to automate reconciliations and improve the efficiency of e-commerce receivables processes.

Required Qualifications & Experience

• Bachelor's degree in Commerce (B.Com); M.Com, MBA Finance, or equivalent qualification preferred.
• 6-10 years of relevant experience in Accounts Receivable, E-Commerce Finance, Marketplace Reconciliation, or Collections.
• Experience working with e-commerce marketplaces such as Myntra, Ajio, Amazon, Flipkart, or similar platforms.
• Strong knowledge of settlement reconciliation, outstanding receivables, payment gateways, and marketplace deductions.
• Good working knowledge of MS Excel, including VLOOKUP/XLOOKUP, Pivot Tables, SUMIFS, and reconciliation techniques.
• Experience with ERP/accounting systems such as SAP, Oracle, Tally, or similar platforms is preferred.

Key Skills

• Strong analytical and numerical skills.
• High attention to detail and accuracy.
• Excellent follow-up and coordination skills.
• Ability to investigate discrepancies and drive timely closure.
• Strong ownership of collections and reconciliation activities.
• Ability to manage multiple platforms and deadlines simultaneously.

Key Performance Indicators (KPIs)

• Timely completion of marketplace and payment gateway reconciliations.
• Reduction in overdue receivables and outstanding settlement amounts.
• Timely identification and recovery of short payments and excess deductions.
• Accuracy of accounts receivable ageing and MIS reports.
• Timely closure of marketplace claims and payment disputes.
• Timely completion of month-end reconciliations.