Assignment Support Coordinator (HR)

NES Fircroft; Mumbai; Hybrid; INR 450,000 - 700,000; Full time

Benefits offered by this job

Work From Home – one remote day per wk

Competitive Salary & Bonus Scheme

Life Insurance

Early Finish Fridays – 4pm wrap-up

Charity Participation

Career Progression

Lively Work Environment

Achiever Club – rewards

Job summary

NES Fircroft in Mumbai is seeking an Assignment Support Coordinator to manage contractor onboarding, compliance, and lifecycle support. You will coordinate, communicate, and resolve issues across teams to ensure smooth contractor experiences.

Ideal candidates are customer-facing, tech-savvy with strong English and Arabic communication, organized, proactive, and holding a bachelor’s degree. The role offers remote day per week and growth opportunities.

Qualifications

• Experience in customer-facing roles is preferred.
• Strong written and verbal communication in English; Arabic is a plus.
• Proactive problem-solving with attention to detail.
• Excellent time management and multitasking abilities.
• Bachelor’s degree or equivalent is preferred.

Responsibilities

• Coordinate contractor onboarding and pre-mobilization activities.
• Support global mobility for contractor relocation where applicable.
• Track lifecycle processes: contracts, renewals, visas, training.
• Liaise with vendors for medicals and training during mobilization.
• Maintain clear communication with contractors and stakeholders.
• Prepare ad hoc reports and assist in monthly audits.

Skills

Customer-facing

English & Arabic

MS Office

Organized multitasking

Proactive problem-solving

Education

Bachelor's degree

Tools

Bullhorn

MS Office

Job description

Assignment Support Coordinator (HR)

Location – Mumbai

Join Our Team as an Assignment Support Coordinator at NES Fircroft!

As an Assignment Support Coordinator, you’ll be at the heart of our contractor management process—ensuring seamless onboarding, compliance, and support throughout the contractor’s lifecycle. You’ll be the go-to person for coordination, communication, and problem-solving, helping us maintain our high standards of service and operational excellence.

What You’ll Be Doing

Contractor Management:

• Overseeing contractor pre-mobilization and onboarding, ensuring timely completion of tasks and approvals.
• Supporting global mobility administration for contractor relocation (if applicable).
• Tracking placement lifecycle processes such as contract renewals, visa renewals, and training completions.
• Coordinating with third-party providers for medicals and training during mobilization.
• Maintaining strong communication with contractors throughout their assignments.
• Stay updated on process and legislative changes.
• Managing shared mailbox queries and prioritizing responses.
• Ensuring accurate offboarding and timely closure of placements in Bullhorn.

Reporting:

• Following up on flagged issues and collaborating with consultants to resolve them.
• Creating ad hoc reports and maintaining spreadsheets for client needs.
• Ensuring 100% compliance in monthly audits.

Communication & Escalation:

• Collaborating with Commercial, Payroll, and Travel teams to ensure smooth contractor experiences.
• Support regional Assignment Support teams when needed.
• Escalating issues to the Team Leader or Manager when appropriate.
• Reporting Bullhorn issues and workload delays promptly.

Visa & Logistics (if applicable):

• Coordinating visa requests with the PRO team.
• Ensuring timely visa applications and researching requirements for new regions.

What We’re Looking For

• Experienced: Preferably with a background in customer-facing roles.
• Tech-Savvy: Proficient in Microsoft Office Suite.
• Professional: Strong communication skills in English and Arabic, with a polished demeanor.
• Organized: Excellent time management and multitasking abilities.
• Proactive: Resourceful and quick to resolve issues.
• Customer-Focused: A positive, service-oriented attitude.
• Qualified: Preferably holding a bachelor's degree.

Why NES Fircroft?

• Competitive Salary & Bonus Scheme – Rewarding your dedication and performance.
• Work From Home – Enjoy flexibility with one remote day per week.
• Charity Participation – Make a difference through community involvement.
• Career Progression – Clear paths for growth and advancement.
• Life Insurance – Comprehensive coverage for peace of mind.
• Early Finish Fridays – Start your weekend early with a 4pm wrap-up.
• Lively Work Environment – A fun, energetic team culture.
• Achiever Club – Exclusive rewards like lunches and dinners.
• Close-Knit Team – Supportive environment with ongoing training and development.

Who Are We?

At NES Fircroft, we’re proud to be the world’s leading engineering staffing provider, with over 90 years of combined experience and a presence in more than 45 countries. We specialize in delivering tailored workforce solutions across industries like Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive, and Chemicals.

We believe in excellence, innovation, and putting people first—whether it’s our clients, contractors, or team members.

NES Fircroft – Empowering people, powering progress.