Coordinator - Travel Support

NES Fircroft

Bengaluru

Hybrid

INR 300,000 - 500,000

Full time

14 days+

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Benefits offered by this job

Medical insurance
Health check-ups
Flexible hours
Competitive salary
18 days of paid leave
Birthday leave
Casual/sick leave
Bank holidays
Sponsored gym memberships
Wellness programs

Job summary

An established industry player is seeking a detail-oriented Accounts Assistant to manage travel logistics for employees and clients. This dynamic role involves coordinating travel arrangements, ensuring compliance with policies, and maintaining records for efficient operations. The ideal candidate will thrive in a fast-paced environment, showcasing excellent multitasking, communication, and customer service skills. Join a forward-thinking team that values flexibility and offers a hybrid work model, competitive compensation, and opportunities for career growth. If you're passionate about travel and organization, this is the perfect opportunity for you!

Qualifications

  • At least 6 months to 1 year of experience in the travel field.
  • Ability to manage multiple travel arrangements and prioritize tasks effectively.

Responsibilities

  • Manage travel logistics, including booking flights and accommodations.
  • Ensure compliance with travel policies and maintain accurate records.

Skills

Multitasking
Attention to Detail
Time Management
Clear Communication
Customer Service
Critical Thinking
Flexibility
Resourcefulness
Cultural Sensitivity
Trust

Education

Any graduate

Tools

Concur
Sabre
Amadeus

Job description

About NES Fircroft

Since 1978, NES Fircroft has been a leading staffing specialist, providing top-tier technical and engineering talent across various sectors like Oil & Gas, Power, Construction, Life Sciences, Manufacturing, Chemical, Mining, Automotive, IT, and more. With over 2,000 professionals in 58 global offices, we deliver exceptional staffing solutions and support to our clients.

We’re now hiring an Accounts Assistant to join our dynamic Bangalore team. If you're a finance enthusiast with a flair for organization, problem-solving, and teamwork, we want to hear from you!

About Role: The Travel Coordinator is responsible for managing travel logistics for employees, clients, or teams to ensure smooth, cost-effective, and efficient travel for individuals or organizations.

  • Arranging Travel: Book flights, accommodation, rental cars, and other transportation based on the needs and preferences of the traveler, by coordinating with the vendor and online booking tool.
  • Point of Contact: Act as the main point of contact for travelers and travel arrangers, assisting with travel-related queries and concerns.
  • Internal Coordination: Collaborate with departments, managers, or teams to understand travel needs and ensure proper alignment.
  • Travel Documentation: Ensure all travel documents (visas, tickets, insurance, etc.) are obtained and up to date.
  • Compliance: Ensure that travel policies and procedures are followed, including budgeting guidelines, travel safety protocols, and company-specific policies.
  • Risk Management: Address any travel disruptions and emergencies to ensure travelers are prepared with necessary documentation and emergency contacts.
  • Cost Optimization: Look for ways to reduce travel costs without compromising service quality or convenience for travelers.
  • Record Keeping: Maintain accurate records of travel bookings, receipts, and expenses for future reference and audits.

What We’re Looking For:

  • Any graduate.
  • Experience: At least 6 months to 1 year of experience in the travel field.
  • Multitasking: The ability to manage multiple travel arrangements simultaneously and prioritize tasks effectively.
  • Attention to Detail: Ensure all travel details, such as itineraries, bookings, and expenses, are accurate and well organized.
  • Time Management: Efficiently allocate time to plan and execute travel logistics while meeting deadlines and staying within budget.
  • Clear Communication: Ability to convey travel plans, expectations, and issues to travelers and other stakeholders clearly and professionally.
  • Customer Service: Strong interpersonal skills to handle inquiries and provide assistance to travelers, addressing their concerns and ensuring satisfaction.
  • Critical Thinking: Ability to troubleshoot issues that arise during the travel process, such as cancellations, delays, or booking errors.
  • Flexibility: Adapt to unexpected changes and find creative solutions for travel disruptions.
  • Resourcefulness: Use available resources and networks to solve problems quickly and efficiently.
  • Travel Booking Systems: Experience with online travel agencies, Global Distribution Systems (GDS), and other booking platforms like Concur, Sabre, or Amadeus.
  • Empathy and Patience: Show understanding and patience when assisting travellers with their needs, especially in stressful or time-sensitive situations.
  • Customer Orientation: Focus on providing the best travel experience for employees, clients, or business partners.
  • Cultural Sensitivity: Understand and respect cultural differences when arranging international travel and liaising with overseas partners or vendors.
  • Global Travel Trends: Stay informed about global travel trends, visa requirements, and travel advisories to make informed decisions.
  • Trust: Build trust with travelers, ensuring that their needs are met, and their safety is prioritized.

Attractive Compensation: Competitive salary and benefits, including medical insurance and health check-ups.

Flexible Work Environment: Enjoy a hybrid work model and flexible hours to maintain work-life balance.

Career Growth: Continuous training and clear progression pathways to help you achieve your career goals.

Fun Culture: Participate in regular team events, social activities, and engaging staff nights.

Generous Leave Policy: 18 days of paid leave plus birthday leave, 12 days of casual/sick leave, and 12 bank holidays. Paid leave increases to 20 days after 2 years.

Health & Wellness: Sponsored gym memberships and wellness programs to keep you in top shape.

“Empower our future with your talent. Join our sustainable energy mission!”

Join Us & Power the Change! Apply now to be part of a forward-thinking, growing team making waves in the staffing industry. For more details about NES Fircroft, visit our website or follow us on YouTube!

Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Other and Administrative
  • Staffing and Recruiting
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