Travel Support Administrator

NES Fircroft; Bengaluru; Hybrid; INR 400,000 - 620,000; Full time

Benefits offered by this job

Competitive salary

Generous WFH policy

18 days paid leave

Fitness membership discount

Free transportation

Job summary

A leading staffing agency in Bengaluru is seeking a Travel Coordinator to manage end-to-end travel arrangements. The ideal candidate will have 1 to 3 years of experience in travel coordination, strong communication skills, and attention to detail. Key responsibilities include booking travel, vendor management, and ensuring compliance with travel policies. This role offers a competitive salary, generous leave policies, and a fun, team-oriented work environment.

Qualifications

• 1 to 3 years of experience in travel coordination, preferably in a corporate setting.
• Experience managing corporate travel policies and vendor relationships.
• Ability to manage multiple travel arrangements simultaneously.
• Ability to coordinate with vendors and internal teams.
• Strong documentation and budgeting awareness.

Responsibilities

• Oversee all travel arrangements for the organization.
• Book flights, accommodations, and manage travel logistics.
• Act as the main point of contact for travelers.
• Coordinate with departments to understand travel needs.
• Ensure travel documents are obtained and up to date.
• Manage vendor relationships and ensure policy compliance.
• Address travel disruptions and emergencies.
• Record keeping of bookings, receipts, and expenses.
• Cost optimization to reduce travel costs.
• Risk management and safety protocols.

Skills

Travel Booking Systems

Customer Orientation

Time Management

Attention to Detail

Clear Communication

Multitasking

Critical Thinking

Flexibility

Empathy and Patience

Cultural Sensitivity

Tools

Concur

Sabre

Amadeus

Job description

Shift Timing

11:00 AM - 08:00 PM & 01:00 PM - 10:00 PM

About Role

Coordinator will be responsible for overseeing the end-to-end travel arrangements for the organization, ensuring seamless and cost-effective travel experiences for employees and management. This role will require close coordination with travel agencies, vendors, and internal teams, alongside managing travel-related logistics, documentation, and budgeting.

Arranging Travel

Book flights, accommodation, rental cars, and other transportation based on the needs and preferences of the traveler, by coordinating with the vendor and online booking tool. Research, compare, and negotiate travel packages to ensure the most cost-effective options.

Point of Contact

Act as the main point of contact for travelers and travel arrangers, assisting with travel-related queries and concerns. Address travel disruptions such as flight cancellations, delays, and unexpected changes in itineraries.

Internal Coordination

Collaborate with departments, managers, or teams to understand travel needs and ensure proper alignment.

Travel Documentation

Ensure all travel documents (visas, tickets, insurance, etc.) are obtained and up to date.

Vendor Management

Develop and maintain strong relationships with travel vendors to provide the best service quality and reliability.

Compliance

Ensure that travel policies and procedures are followed, including budgeting guidelines, travel safety protocols, and company-specific policies.

Risk Management

Address any travel disruptions and emergencies to ensure travelers are prepared with necessary documentation and emergency contacts.

Cost Optimization

Look for ways to reduce travel costs without compromising service quality or convenience for travelers.

Record Keeping

Maintain accurate records of travel bookings, receipts, and expenses for future reference and audits.

Required Skills/Abilities

• Experience: 1 to 3 years of experience in travel coordination, preferably in a corporate or organizational setting. Previous experience in managing corporate travel policies and vendor relationships.
• Multitasking: The ability to manage multiple travel arrangements simultaneously and prioritize tasks effectively.
• Attention to Detail: Ensure all travel details, such as itineraries, bookings, and expenses, are accurate and well organized.
• Time Management: Efficiently allocate time to plan and execute travel logistics while meeting deadlines and staying within budget.
• Clear Communication: Ability to convey travel plans, expectations, and issues to travelers and other stakeholders clearly and professionally.
• Customer Service: Strong interpersonal skills to handle inquiries and provide assistance to travelers, addressing their concerns and ensuring satisfaction.
• Critical Thinking: Ability to troubleshoot issues that arise during the travel process, such as cancellations, delays, or booking errors.
• Flexibility: Adapt to unexpected changes and find creative solutions for travel disruptions.
• Resourcefulness: Use available resources and networks to solve problems quickly and efficiently. Should have strong decision-making skills.
• Travel Booking Systems: Experience with online travel agencies, Global Distribution Systems (GDS), and other booking platforms like Concur, Sabre, or Amadeus.
• Empathy and Patience: Show understanding and patience when assisting travelers with their needs, especially in stressful or time-sensitive situations.
• Customer Orientation: Focus on providing the best travel experience for employees, clients, or business partners.
• Cultural Sensitivity: Understand and respect cultural differences when arranging international travel and liaising with overseas partners or vendors.
• Global Travel Trends: Stay informed about global travel trends, visa requirements, and travel advisories to make informed decisions.
• Trust: Build trust with travelers, ensuring that their needs are met, and their safety is prioritized.

Why NES Fircroft?

Financial Stability: Competitive salary with a strong bonus scheme.

Work-Life Balance: Generous WFH policy (2 days per week) and early-finish on Fridays.

Time Off: 18 days of paid leave plus birthday leave, 12 days of casual/sick leave, and 12 bank holidays. Paid leave increases to 20 days after 2 years.

Development: Full training plan, guidance, and clear career progression.

Benefits: Pension schemes, life & medical insurance, and more.

Fitness: Discount on Cult Fit membership.

Transportation: Free pick-up & drop from selected nodal points.

Team Environment: Fun, lively atmosphere with plenty of staff events.

Who We Are

NES Fircroft is a dynamic global leader connecting top talent with major projects in the engineering and technical sectors. We foster growth through innovation and value a work culture that is both enriching and challenging. Since 1978, NES Fircroft has been a leading staffing specialist, providing top-tier technical and engineering talent across various sectors like Oil and Gas, Power, Construction, Life Sciences, Manufacturing, Chemical, Mining, Automotive, IT, and more. With over 2,000 professionals in 58 global offices, we deliver exceptional staffing solutions and support to our clients.

Tagline: Empower our future with your talent. Join our sustainable energy mission!

Join Us & Power the Change! Apply now to be part of a forward-thinking, growing team making waves in the staffing industry.