Area Sales Manager - Pune

Lenskart; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

Lenskart in Pune is seeking an Area Sales Manager to lead retail sales and drive revenue targets in the assigned area. You will own the end-to-end customer journey, improve conversions, and monitor metrics such as ATV and overall conversion rates. The role emphasizes field coaching, adherence to schedules, and delivering excellent customer experience.

Base Location: Pune. You will collaborate with store teams to optimize performance and ensure timely appointments, while focusing on reducing

Responsibilities

• Drive in-sales targets, upselling, and eye-test conversions; track metrics like ATV, conversion rates, and Reach on Time.
• Own the end-to-end customer journey, resolve queries with empathy, and boost NPS scores.
• Base Location: Pune. Ensure strict tracking compliance and field adherence; attend appointments on time; coach field staff to reduce attrition while meeting revenue KPIs.

Job description

Role: Area Sales Manager

Key Responsibilities

• Sales & Revenue Generation: Drive in-sales targets, upselling, and eye-test conversions. Track and maximize metrics like ATV, overall conversion rates, and Reach on Time.
• Customer Experience: Own the end-to-end customer journey, resolve queries with empathy, and boost NPS scores.

Additional Details

• Base Location: Pune

Expectations

• Locus: Ensuring strict tracking compliance, Field adherence. Appointment: Attend the appointment at the given time.
• Revenue & KPI's : Revenue and KPI's should be as per thr company standard.
• Team Upskilling & Attrition: Maintain high competence through field coaching, reduce field staff attrition.