Job Summary
Area Sales Manager at TravClan focuses on growing the volume of business done by agents in a specific city or region. This role involves engaging with local travel agents, providing them with support and an excellent experience while helping them expand their business on the TravClan platform.
Responsibilities
- First point of contact for building and managing a highly engaged community of business entrepreneurs/agents in a specific city, state or region.
- Educate members about TravClan and manage 100–200 business accounts.
- Maintain healthy retention of agents while growing the volume of their business through TravClan.
- Ensure customer delight while addressing agents’ grievances related to payments, services and products.
- Effectively manage feedback and escalations from customers and vendors.
- Host region‑wide offline and online events and meet‑ups of members from time to time.
- Collaborate closely with finance, product and marketing teams to build better processes, products and reach.
Desired Candidate Profile
- Ethical, hardworking, with a passion for startups.
- Disciplined and process‑oriented.
- Prior sales or account management experience.
- Preferred prior startup or travel experience.
- Good understanding of different business verticals.
- Willingness to learn more.
- Willingness to travel for work.
Eligibility Criteria
- Up to 3 years of experience in the travel industry.
Benefits
- Annual CTC: 9 – 15 LPA
- Promotions + aggressive growth prospects.
- Fast appraisals; we conducted appraisals in 6 months (Jan & July 2020).
- Aggressive hikes: 35% annual hike in the last appraisal cycle.
- Work with a young & passionate team.
- Work closely with founders.
- Fast career growth with salary increases.
- High‑ownership role in a fast‑paced environment.
- Great culture: no hierarchy / politics nonsense guaranteed.