Area Sales Manager

TVS Motor Company; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

TVS Motor Company in Bengaluru seeks a Dealer Network leadership role to engage TM/Dealer, mentor sales teams and drive dealership growth. You will coach TMs, boost trust, plan expansion, and help develop a second line of leadership.

You will forecast quarterly performance, manage conflicts, liaise with government and transport authorities, build credibility with stakeholders, and ensure timely MIS reporting across the network.

Responsibilities

• Engage TM/ Dealer with close counselling and mentoring
• Build belief and interest towards organisational growth
• Periodic coaching & review with TMs and dealership
• Training and coaching to TM and develop second line
• Plan for network expansion, development and implement, includes manpower at dealership, org structure, and ASC development
• Replication of good practices industry, organisation
• Establish dealer network as per standards
• Forecasting business plan for the area/ zone
• Leakage analysis for the area/ zone
• Understand Previous and current trend of the markets
• Report MIS
• Plan execute & review DG activities along with resource planning
• Make available all sales enablers like finance and exchange
• Data management (MIS) collection and reporting in prescribed formats
• Conduct monthly meetings and review, forecast, planning and to share best practices among the team
• Build & manage credibility among all stake holders
• Strategically manage conflicts
• Coordination and alignment with service incharge
• Liasoning with government and transport department
• build and manage credibility across stake holders
• Establish relations hip with relevant govt. RTO, Transport commissioner, and informal channel partners
• motivate dealer and its network for his optimum performance
• customer satisfaction with respect to market realities to create brand ambassadors to establish referral business
• Ensure effective Dealership working capital management
• Budget management and resource planning
• Plan DG activities for the area/zone
• identify existing and future requirement for RF
• Explore new sources of sales

Job description

TVS Motor Company is a reputed two andthree-wheeler manufacturer globally, championing progress through SustainableMobility with four state-of-the-art manufacturing facilities in Hosur, Mysuruand Nalagarh in India and Karawang in Indonesia. Rooted in our 100-year legacyof Trust, Value, and Passion for Customers and Exactness, we take pride inmaking internationally aspirational products of the highest quality throughinnovative and sustainable processes. We are the only two-wheeler company tohave received the prestigious Deming Prize. Our products lead in theirrespective categories in the J.D. Power IQS and APEAL surveys. We have beenranked No. 1 Company in /the J.D. Power Customer Service Satisfaction Surveyfor consecutive four years. Our group company Norton Motorcycles, based in theUnited Kingdom, is one of the most emotive motorcycle brands in the world. Oursubsidiaries in the personal e-mobility space, Swiss E-Mobility Group (SEMG)and EGO Movement have a leading position in the e-bike market in Switzerland.TVS Motor Company endeavours to deliver the most superior customer experienceacross 80 countries in which we operate.

1. 1) Engage TM/ Dealer
   • i) Close counselling with TM and mentoring
   • ii) Building belief & interest towards organisational growth
   • iii) Periodic coaching & review with TMs and dealership
   • iv) Traning and coaching to TM and develop second line
2. 2) Build network & systems
   • i) Plan for network expansion , development and implement, includes manpower at dealership, org strucutre, and ASC development
   • ii) replication of good practices industry , organisation
   • iii) Establish dealer network as per standards
3. 3) Forecast business - Industy & retail for the quarter
   • i) Forecasting business plan for the area/ zone
   • ii) Leakage analysis for the area/ zone
   • iii) Understand Previous and current trend of the markets
   • iv) Report MIS
   • V) Plan execute & review DG activities along with resource planning
   • Vi) make available all sales enablers like finance and exchange
   • Vii) data management (MIS) collection and reporting in prescribed formats
   • Viii) conduct montly meetings and review, forecast, planning and to share best practices among the team
4. 4) Manage Conflict
   • i) Build & manage credibility among all stake holders
   • ii) Strategically manage conflicts
5. 5) Build credibility & trust among stake holders
   • i) coordination and alignment with service incharge
   • ii) Liasoning with government and transport department
   • iii) build and manage credibility across stake holders
6. 6) Leverage market intelligence
   • i) Establish relations hip with relevant govt. RTO, Transport commissioner, and also informal channel partners (to access information)
   • ii) motivate dealer and its network for his optimum performance
   • iii) customer satisfaction with respect to market realities to create brand ambassadors to establish referral business
7. 7) Cost management
   • i) Ensure effective Dealership working capital management
   • ii) Budget management and resource planning
8. 8) Measure and improve DG and conversion
   • i) Plan DG activities for the area/zone
   • ii) identify existing and future requirement for RF
   • iii) Explore new sources of sales