Area Revenue Head

OYO; Pune District; On-site; INR 1,080,000 - 1,320,000; Full time

Job summary

OYO is seeking a leader to guide Relationship Managers and Revenue Leads to hit revenue targets and grow occupancy across properties. You will coordinate with Sales, Operations, Finance, and Customer Support to ensure timely collections and issue resolution.

The role focuses on improving guest experience, optimizing property performance, and monitoring market trends to stay ahead of competition. Join a growth-oriented team in a dynamic market.

Responsibilities

• Lead the team: Manage Relationship Managers/Revenue Leads and guide them to achieve revenue and business targets.
• Increase revenue: Ensure rooms are available and drive bookings and occupancy across properties.
• Track sales & targets: Review monthly performance, sales trackers, and target achievement of the team/accounts.
• Manage collections: Ensure outstanding payments from property owners/accounts are collected on time.
• Manage property owners: Maintain strong relationships with owners, solve concerns, and prevent them from leaving.
• Improve poor-performing properties: Identify underperformers and work with the team to improve revenue and guest experience.
• Improve guest experience: Maintain quality standards, solve customer issues, and encourage guests to return.
• Handle escalations: Resolve problems between owners, customers, and internal teams.
• Understand the market: Track competitors, pricing, demand, and market trends to improve business.
• Work with multiple teams: Coordinate with Sales, Operations, Finance, Customer Support and other internal teams to get things done.

Job description

Role & responsibilities

• Lead the team: Manage Relationship Managers/Revenue Leads and guide them to achieve their revenue and business targets.
• Increase revenue: Ensure rooms are available and drive bookings and occupancy across the properties.
• Track sales & targets: Review monthly performance, sales trackers, and target achievement of the team/accounts.
• Manage collections: Ensure outstanding payments from property owners/accounts are collected on time.
• Manage property owners: Maintain strong relationships with owners, solve their concerns, and prevent them from leaving the company.
• Improve poor-performing properties: Identify properties that are underperforming and work with the team to improve their revenue and guest experience.
• Improve guest experience: Maintain quality standards, solve customer issues, and introduce initiatives that encourage guests to return.
• Handle escalations: Resolve problems between owners, customers, and internal teams.
• Understand the market: Track competitors, pricing, demand, and market trends and use this information to improve business.
• Work with multiple teams: Coordinate with Sales, Operations, Finance, Customer Support and other internal teams to get things done.