Area Operations Manager

Lenskart; Nashik District, Chhatrapati Sambhajinagar District; Presencial; INR 1 200 000 - 1 800 000; Tempo integral

Resumo da oferta

Lenskart in India seeks an Area Operations Manager to drive operational excellence across multiple territories. You will own end-to-end operations, drive performance, and manage large field teams to deliver business outcomes in a fast-paced environment.

You will collaborate with Marketing, Supply Chain, and Finance, analyze data to identify opportunities, and implement scalable solutions to improve customer experience and service delivery.

Qualificações

• MBA/PGDM from a reputed institute is preferred.
• BE/BTech from Tier 1 institutes is an alternative.
• Total work experience aligned with senior-operations roles.

Responsabilidades

• Own end-to-end operations for assigned geography/multi-territories.
• Drive performance metrics, productivity and efficiency.
• Lead large field teams and coaching for high performance.
• Own regional business goals and related P&L metrics.
• Collaborate with Marketing, Supply Chain and Finance for outcomes.

Conhecimentos

Team Leadership

Operational Excellence

Data-Driven Decision Making

Cross-Functional Collaboration

Strategic Planning

Formação académica

MBA / PGDM (Tier 1 or Tier 2 Institutes only)

B.E / B.Tech from Tier 1 Institutes

Descrição da oferta de emprego

Job Title: Area Operations Manager (AOM)

Location: Multiple Locations (India)

Experience: 310 Years

About the Role

We are looking for a high-impact Area Operations Manager (AOM) to drive operational excellence across multiple territories. The role requires a strong blend of analytical thinking, team leadership, and execution rigor to manage large teams and deliver business outcomes in a dynamic, fast-paced environment.

Key Responsibilities

1. Operations & Execution
   • Own end-to-end operations for assigned geography / multiple territories
   • Drive performance metrics, productivity, and operational efficiency
   • Ensure consistent execution of processes, SOPs, and business standards
   • Manage multiple priorities and deliver results under tight timelines
2. Team Leadership
   • Lead, manage, and scale large field teams (50150 members)
   • Build high-performance teams through coaching, mentoring, and structured reviews
   • Drive accountability and ownership across team members
3. Business Ownership
   • Take complete ownership of regional business goals and P&L-linked metrics
   • Identify growth opportunities and implement scalable solutions
   • Ensure strong customer experience and service delivery
4. Stakeholder Management
   • Collaborate with cross-functional teams (Marketing, Supply Chain, Finance, etc.)
   • Manage internal and external stakeholders effectively
   • Ensure seamless coordination across functions to drive outcomes
5. Problem Solving & Decision Making
   • Analyze business data to identify trends, gaps, and improvement areas
   • Make data-driven decisions in ambiguous and dynamic environments
   • Solve operational challenges with structured problem-solving approaches

Eligibility Criteria

Education

MBA / PGDM (Tier 1 or Tier 2 Institutes only)

OR

B.E / B.Tech from Tier 1 Institutes

Experience

310 years of total work experience

For candidates with >5 years experience:

Not more than 3 years in the same role

Stability Criteria

Not more than 2 job changes

Career break (if any) should not exceed 1 year