Area Manager- DSMG - Motor Finance- Collections - Flows - Bkt 4+ GNPA

Tata Capital; Chennai; On-site; INR 600,000 - 900,000; Full time

Job summary

Tata Capital is seeking a skilled Collections Manager for motor finance products in Chennai. You will oversee the end-to-end collections process, develop strategies to boost collection efficiency, and coordinate with cross-functional teams to resolve customer issues, ensuring high customer satisfaction and adherence to policies.

You will monitor market trends and competitor activity to identify growth opportunities, track KPIs such as bucket and GNPA metrics, and lead a team of collection

Responsibilities

• Manage and oversee the collections process for motor finance products.
• Develop and implement strategies to improve collection efficiency and reduce delinquencies.
• Collaborate with cross-functional teams to resolve customer issues and enhance customer satisfaction.
• Analyze market trends and competitor activity to identify opportunities for growth.
• Monitor and report on key performance indicators, such as bucket and GNPA metrics.
• Lead and motivate a team of collection professionals to achieve business objectives.

Job description

• Manage and oversee the collections process for motor finance products.
• Develop and implement strategies to improve collection efficiency and reduce delinquencies.
• Collaborate with cross-functional teams to resolve customer issues and enhance customer satisfaction.
• Analyze market trends and competitor activity to identify opportunities for growth.
• Monitor and report on key performance indicators, such as bucket and GNPA metrics.
• Lead and motivate a team of collection professionals to achieve business objectives.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.