Branch Manager - Retail Banking

Kotak Mahindra Bank Limited; Indore District; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Kotak Mahindra Bank Limited in Indore seeks a Branch Manager to lead the Retail Liabilities vertical, drive growth, ensure service excellence, and manage a high-performing team. You will oversee profitability, compliance, and customer engagement while promoting cross-selling of financial products.

The role emphasizes deposit growth, fee-based income, and leadership in sales initiatives for Mutual Funds and Insurance, with strong emphasis on regulatory awareness and branch administration.

Qualifications

• Experience leading a branch or store team in retail banking.
• Proven ability to drive sales targets and onboarding of customers.
• Strong understanding of banking regulations and compliance requirements.

Responsibilities

• Drive business growth and profitability of the Indore branch.
• Ensure operational excellence and regulatory compliance across all processes.
• Lead a high-performing branch team and manage day-to-day operations.
• Promote cross-selling of financial products including Mutual Funds and Insurance.
• Oversee deposit growth and fee-based income through proactive product ideas.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Skills

Leadership

Sales acumen

Regulatory awareness

Team management

Customer service

Job description

Branch Manager_BRANCH BANKING-Branch Head_Indore

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products Drive enhancement of the deposit pool from existing and new customers. Ensure high standards of customer service delivery across all touchpoints. Promote and achieve cross-selling targets for non-deposit products. Lead sales initiatives for Mutual Funds and Insurance products. Generate fee-based income through strategic product offerings. Oversee branch administration and ensure smooth day-to-day operations. Ensure full compliance with regulatory and internal guidelines. Foster a productive and motivated branch team environment. Take ownership of the branch’s Profit & Loss and break-even performance. Collaborate with internal stakeholders for product innovation and marketing initiatives. Experience Level Mid Level