Area Manager

Policybazaar; Bhagalpur; On-site; INR 600,000 - 1,000,000; Full time

Benefits offered by this job

Best CTC in industry

Job summary

Policybazaar is seeking a Team Leader - Sales to manage operations, drive B2C health insurance sales, and ensure timely SLA delivery. The role focuses on maintaining high customer and employee satisfaction, building strong client partnerships, and guiding-team performance to meet targets.

You will oversee daily activities, coordinate with internal teams, report progress to executives, and lead initiatives for process improvements, while championing coaching and mentorship for team leads.

Qualifications

• Experience in leading sales teams and achieving targets.
• Strong relationship management with clients and stakeholders.
• Excellent verbal and written communication skills.

Responsibilities

• Lead and manage TLs for B2C health insurance sales and ensure SLA delivery.
• Monitor day-to-day sales targets and performance metrics.
• Establish and nurture relationships with clients for ongoing growth.
• Coordinate weekly/monthly client calls and provide updates.

Skills

Team management

Sales leadership

Client relationship

Communication

Audit/compliance

Problem solving

Coaching

Insurance sales

Job description

Job Description For TL-Sales:

• Responsible for managing the operations seamlessly and timely SLA delivery, along with
• maintaining high levels of employee and customer satisfaction
• Insurance Sales (Health Insurance)
• Establish & Manage Relationships / Engagement with the Clients.
• Oversight of the team organizes resources, sets goals, calls out strategy from Executives and the client on a day-to-day basis, reporting responsibilities
• Managing day-to-day Sales targets (B2C Sales)
• To monitor and document the work schedule of staff and absences.
• Build a strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth
• Taking weekly and monthly calls with clients to understand the expectations from the teams, and providing updates
• Ensure that all audit-related issues are brought to a close
• Identify and drive continuous improvements and initiatives in the process
• Coach & mentor the Team lead so that they can manage their teams better
• To ensure that all internal customer queries are followed up on a timely basis
• Collaborate with internal teams.
• To be the Key contact for all problems and queries with the specific business assigned.
• Take on special projects as per business need
• Action-Oriented, Integrity and Trust, Perseverance
• Command Skills, Problem Solving, Drive for results, Standing along and Directing Others, Managing & measuring work.
• Ability to handle sales pressure
• Excellent verbal and written communication skills
• Strong external and management reporting skills.

ISMS Responsibilities:

• Follow the instructions of Function Heads, operate systems on behalf of Function Heads, and serve users authorized by Function Heads;
• Provide technical consulting assistance to Function Heads so that information systems can be built and run to meet business objectives best; Ensure the safeguarding of information in their possession.
• Accepts responsibilities for the operation and protection of information assets, and Perform the work as delegated by the Function Head. Desired Skills and Experience-
• Proficiency in team management skills to hold meetings and conduct performance reviews to help employees meet Performance Targets
• Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring.

Health / Term Insurance Sales:

• Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.
• Ability to communicate and resolve issues that affect the Performance Criteria
• Ability to lead employees on their team to the performance of the Performance Criteria.

What Do we offer:

Best CTC in the industry along with per-month incentives, medical insurance, and Gratuity.