Area Debt Manager Flows CD Loans

Abacus Consultants; Mumbai; On-site; INR 400,000 - 700,000; Full time

Job summary

Abacus Consultants in Mumbai is seeking a skilled debt collections professional to manage end-to-end collection processes and track delinquency, coordinating with agencies and in-house teams to meet targets.

You will maintain delinquent account histories, prepare MIS reports, and ensure adherence to legal guidelines while pursuing absconded customers and coordinating with the legal team for closure.

Responsibilities

• Manage and undertake the collections process for assigned debts.
• Regularly track the portfolio for specific buckets in the assigned area.
• Track and control delinquency in the area, bucket-wise and DPD-wise, with a focus on non-starters.
• Allocate and achieve targets from agencies and in-house teams.
• Follow up regularly with defaulting customers.
• Ensure adherence to collection processes and legal guidelines.
• Trace absconded default customers and initiate the recovery process.
• Recommend legal actions for non-recoverable cases and follow up with the legal team for closure.
• Maintain administrative data related to collections, including updating delinquent account history, maintaining MIS reports, and reviewing collection feedback on a daily, weekly, and monthly basis.

Job description

Role & responsibilities

Key Responsibilities

Primary Responsibilities

• Manage and undertake the collections process for assigned debts.
• Regularly track the portfolio for specific buckets in the assigned area.
• Track and control delinquency in the area, bucket-wise and DPD-wise, with a focus on non-starters.
• Allocate and achieve targets from agencies and in-house teams.
• Follow up regularly with defaulting customers.
• Ensure adherence to collection processes and legal guidelines.
• Trace absconded default customers and initiate the recovery process.
• Recommend legal actions for non-recoverable cases and follow up with the legal team for closure.
• Maintain administrative data related to collections, including updating delinquent account history, maintaining MIS reports, and reviewing collection feedback on a daily, weekly, and monthly basis.