Area Debt Manager Flows CD Loans

Abacus Consultants; Hyderabad; On-site; INR 300,000 - 420,000; Full time

Job summary

Abacus Consultants is seeking a debt collections specialist to manage and undertake the collections process for assigned debts, track delinquency, and coordinate with agencies and in-house teams.

You will follow up with defaulting customers, ensure adherence to processes and legal guidelines, trace absconded customers, and maintain MIS reports with daily/weekly/monthly reviews.

Responsibilities

• Manage and undertake the collections process for assigned debts.
• Regularly track the portfolio for specific buckets in the assigned area.
• Track and control delinquency in the area, bucket-wise and DPD-wise, with a focus on non-starters.
• Allocate and achieve targets from agencies and in-house teams.
• Follow up regularly with defaulting customers.
• Ensure adherence to collection processes and legal guidelines.
• Trace absconded default customers and initiate the recovery process.
• Recommend legal actions for non-recoverable cases and follow up with the legal team for closure.
• Maintain administrative data related to collections, including updating delinquent account history, maintaining MIS reports, and reviewing collection feedback on a daily, weekly, and monthly basis.

Job description

Role & responsibilities

Key Responsibilities

Primary Responsibilities

• Manage and undertake the collections process for assigned debts.
• Regularly track the portfolio for specific buckets in the assigned area.
• Track and control delinquency in the area, bucket-wise and DPD-wise, with a focus on non-starters.
• Allocate and achieve targets from agencies and in-house teams.
• Follow up regularly with defaulting customers.
• Ensure adherence to collection processes and legal guidelines.
• Trace absconded default customers and initiate the recovery process.
• Recommend legal actions for non-recoverable cases and follow up with the legal team for closure.
• Maintain administrative data related to collections, including updating delinquent account history, maintaining MIS reports, and reviewing collection feedback on a daily, weekly, and monthly basis.