Debt Manager Unsecured

Abacus Consultants; Surat; On-site; INR 300,000 - 500,000; Full time

Job summary

Abacus Consultants in Surat, Gujarat seeks an experienced Recovery Executive to manage the collections process for assigned debts and track delinquency bucket-wise. The role focuses on achieving targets and ensuring compliance in a compliant environment.

You will coordinate with agencies and in-house teams, regularly follow up with default customers, and support legal actions when needed. MIS reporting is a key part of the role.

Qualifications

• Must have 2–5 years of experience in Recoveries-Consumer Loan & Cross Sell.
• Experience in tracking delinquency and bucket-wise performance.
• Ability to coordinate with agencies and in-house teams.

Responsibilities

• Responsible for managing and undertaking collections process for debts that have been assigned.
• Regularly track the portfolio for specific buckets for the assigned area.
• Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters.
• Responsible to allocate and achieve targets from agencies/ in house team.
• Regularly follow up with the default customers.
• Ensuring adherence to collection process and legal guidelines.
• Tracing out absconded default customers and initiate recovery process.
• Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases.
• Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report (Management Information System), reviewing of collection feedback on daily, weekly & monthly basis.

Skills

Collections management

Debt recovery

MIS reporting

Education

Graduation: Any Graduation

Job description

Roles & Responsibilities

• Responsible for managing and undertaking collections process for debts that have been assigned.
• Regularly track the portfolio for specific buckets for the assigned area.
• Track & control the delinquency of the area, Bucket-wise & DPD (Days Past Due) wise and focus on non-starters.
• Responsible to allocate and achieve targets from agencies/ in house team.
• Regularly follow up with the default customers.
• Ensuring adherence to collection process and legal guidelines.
• Tracing out absconded default customers and initiate recovery process.
• Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases.
• Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report (Management Information System), reviewing of collection feedback on daily, weekly & monthly basis.

Education Qualification

Graduation: Any Graduation

Experience: 2 to 5 years of experience in Recoveries-Consumer Loan & Cross Sell