Debt Manager Unsecured

Abacus Consultants; Bengaluru; On-site; INR 300,000 - 540,000; Full time

Job summary

Abacus Consultants in Bengaluru seeks an experienced collections specialist to manage the debt recovery process for assigned accounts. The role emphasizes tracking delinquency, tracing absconded customers, and coordinating with agencies and internal teams to meet recovery targets.

The candidate should have 2–5 years in consumer loan recoveries and cross-selling, with strong adherence to legal guidelines and robust MIS updating capabilities.

Qualifications

• Graduation in any field.
• 2–5 years of experience in Recoveries-Consumer Loan & Cross Sell.

Responsibilities

• Manage collections process for debts assigned.
• Track portfolio for buckets in the assigned area.
• Monitor delinquency by bucket and DPD; focus on non-starters.
• Allocate and achieve targets from agencies/in-house team.
• Regularly follow up with default customers.
• Ensure adherence to collection processes and legal guidelines.
• Trace absconded customers and initiate recovery.
• Recommend legal actions for non-recoverable cases and coordinate with legal team.
• Maintain MIS data and update delinquent account history; prepare daily/weekly/monthly MIS reports.

Skills

Debt Recovery

Collections

MIS Reporting

DPD Tracking

Education

Graduation

Job description

Roles & Responsibilities

• Responsible for managing and undertaking collections process for debts that have been assigned.
• Regularly track the portfolio for specific buckets for the assigned area.
• Track & control the delinquency of the area, Bucket-wise & DPD (Days Past Due) wise and focus on non-starters.
• Responsible to allocate and achieve targets from agencies/ in house team.
• Regularly follow up with the default customers.
• Ensuring adherence to collection process and legal guidelines.
• Tracing out absconded default customers and initiate recovery process.
• Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases.
• Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report (Management Information System), reviewing of collection feedback on daily, weekly & monthly basis.

Education Qualification

Graduation: Any Graduation

Experience: 2 to 5 years of experience in Recoveries-Consumer Loan & Cross Sell