AREA COLLECTION MANAGER

PeopleStrong; Nalgonda District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

PeopleStrong is seeking a seasoned Collections Manager in India to lead the collections team, optimize invoicing and payment processes, and ensure adherence to policies and regulatory requirements.

The role requires guiding staff, setting targets, and negotiating with customers to recover outstanding credits, while delivering monthly performance reports and staying compliant with evolving regulations.

Qualifications

• Bachelor’s degree in finance, accounting, or a related field.
• 7-9 years’ experience as a collections manager.

Responsibilities

• Overseeing staff members and ensuring the accurate and timely invoicing of customers.
• Setting payment collection goals and targets for the department.
• Creating and implementing a strategy to improve the collection of outstanding credit.
• Implementing collection policies and procedures to avoid excessive outstanding credit.
• Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.
• Implementing deadlines for invoicing and payment collection.
• Negotiating with customers in cases when non-payment occurs.
• Preparing monthly feedback reports on payment collections.
• Remaining informed of any legislative procedural training regarding debt collection.
• Training and mentoring of staff members in the collections department.

Skills

MS Excel

QuickBooks

General Ledger

Education

Bachelor's degree in finance

Bachelor's degree in accounting

Tools

Accounting software

Job description

• Overseeing staff members and ensuring the accurate and timely invoicing of customers.
• Setting payment collection goals and targets for the department.
• Creating and implementing a strategy to improve the collection of outstanding credit.
• Implementing collection policies and procedures to avoid excessive outstanding credit.
• Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.
• Implementing deadlines for invoicing and payment collection.
• Negotiating with customers in cases when non-payment occurs.
• Preparing monthly feedback reports on payment collections.
• Remaining informed of any legislative procedural training regarding debt collection.
• Training and mentoring of staff members in the collections department.

KEY INTERACTIONS

Internal Stakeholders

External Stakeholders

• Business
• Legal
• Operation Risk
• Field Technical Team
• Audit
• Risk,
• Compliance
• Customers
• Insurance Providers
• Regulatory Authorities
• Referral Sources

KEY CHALLENGES

• Lack of current contact information.
• Lack of self-served solutions.
• Meeting compliance requirements.
• Lack of automation.
• Providing secure communications

KEY SKILLS & BEHAVIOURAL ATTRIBUTES

• Experience with accounting software such as Quickbooks and General Ledger and advanced knowledge of MS Excel.
• The ability to work accurately and independently.
• Good verbal and written communication skills.
• Excellent analytical skills and an eye for detail.
• Outstanding leadership and managerial skills.
• Strong time and people management skills.
• Ability to work to strict deadlines.

EDUCATION / EXPERIENCE

Bachelor’s degree in finance, accounting, or a related field.

• 7-9 years’ experience as a collections manager.