AREA COLLECTION MANAGER

PeopleStrong; Nagarkurnool; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

PeopleStrong in India seeks an experienced Collections Manager to lead the collections team, oversee accurate invoicing, and drive timely payment collections across the organization.

You will set collection targets, develop strategies to recover outstanding credit, implement compliant policies, negotiate with customers on defaults, train staff, produce monthly performance reports, and ensure adherence to evolving regulations.

Qualifications

• Bachelor's degree in finance, accounting, or a related field.
• 7-9 years of experience in collections management.
• Experience with accounting software such as QuickBooks and General Ledger; advanced knowledge of MS Excel.
• Strong leadership and managerial skills.
• Excellent analytical and detail-oriented mindset.
• Good verbal and written communication skills.

Responsibilities

• Overseeing staff and ensuring accurate and timely invoicing of customers.
• Setting payment collection goals and targets for the department.
• Creating and implementing a strategy to improve the collection of outstanding credit.
• Implementing collection policies and procedures to avoid excessive outstanding credit.
• Ensuring that the company policy on recoveries is followed and aligned with regulations.
• Negotiating with customers in cases of non-payment.
• Preparing monthly feedback reports on payment collections.
• Training and mentoring staff in the collections department.

Skills

Leadership

Communication skills

Analytical skills

Time management

Education

Bachelor's degree in finance, accounting, or related field

Tools

MS Excel

QuickBooks

General Ledger

Job description

• Overseeing staff members and ensuring the accurate and timely invoicing of customers.
• Setting payment collection goals and targets for the department.
• Creating and implementing a strategy to improve the collection of outstanding credit.
• Implementing collection policies and procedures to avoid excessive outstanding credit.
• Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.
• Implementing deadlines for invoicing and payment collection.
• Negotiating with customers in cases when non-payment occurs.
• Preparing monthly feedback reports on payment collections.
• Remaining informed of any legislative procedural training regarding debt collection.
• Training and mentoring of staff members in the collections department.

KEY INTERACTIONS

Internal Stakeholders

External Stakeholders

• Business
• Legal
• Operation Risk
• Field Technical Team
• Audit
• Risk,
• Compliance
• Customers
• Insurance Providers
• Regulatory Authorities
• Referral Sources

KEY CHALLENGES

• Lack of current contact information.
• Lack of self-served solutions.
• Meeting compliance requirements.
• Lack of automation.
• Providing secure communications

KEY SKILLS & BEHAVIOURAL ATTRIBUTES

• Experience with accounting software such as Quickbooks and General Ledger and advanced knowledge of MS Excel.
• The ability to work accurately and independently.
• Good verbal and written communication skills.
• Excellent analytical skills and an eye for detail.
• Outstanding leadership and managerial skills.
• Strong time and people management skills.
• Ability to work to strict deadlines.

EDUCATION / EXPERIENCE

Bachelor’s degree in finance, accounting, or a related field.

• 7-9 years’ experience as a collections manager.