Architect II - Enterprise Solutions

UST; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

UST is seeking an experienced Technical Lead - Microsoft Dynamics 365 CRM to steer design, development, customization, and integration of Dynamics 365 CRM solutions. The role emphasizes technical leadership, architecture, hands-on development, stakeholder management, and mentoring across enterprise-scale implementations.

The candidate will define solution architectures, standards, and patterns, review designs and deployments, and drive integration strategies with ERP and other enterprise

Qualifications

• Leadership and architecture for enterprise Dynamics 365 CRM implementations.
• Translate business requirements into scalable Dynamics 365 solutions.
• Review designs, code, and deployment approaches to ensure quality.

Responsibilities

• Lead the technical design and implementation of Dynamics 365 CRM solutions.
• Define architecture, standards, practices, and patterns for development.
• Develop custom solutions using Dynamics 365 CE, including entities, forms, rules, and security roles.
• Build plugins and services in C#/.NET and design integrations with ERP and other systems.
• Governance, ALM, and Power Platform governance across projects.

Skills

Dynamics 365 CE

Power Apps Component Framework

Dataverse

Tools

REST APIs

OData

Azure Functions

Azure Service Bus

Job description

Role Description

We are looking for an experienced Technical Lead - Microsoft Dynamics 365 CRM to provide technical leadership for the design, development, customization, integration, and implementation of Microsoft Dynamics 365 CRM solutions. The ideal candidate will have deep expertise across the Dynamics 365 CE/CRM platform, strong software engineering and integration skills, and a proven track record of leading enterprise-scale CRM implementations. The role requires a combination of technical leadership, architecture, hands-on development, stakeholder management, and mentoring. Key Responsibilities Technical Leadership & Architecture

• Lead the technical design and implementation of Microsoft Dynamics 365 CRM solutions.
• Define solution architecture, technical standards, development practices, and design patterns.
• Translate business requirements into scalable and maintainable Dynamics 365 solutions.
• Review technical designs, code, integrations, and deployment approaches.
• Identify technical risks, dependencies, performance issues, and opportunities for improvement.
• Provide technical leadership across multiple Dynamics 365 projects or workstreams. Dynamics 365 CRM Development
• Design and develop custom solutions using Dynamics 365 Customer Engagement (CE).
• Develop and customize entities/tables, forms, views, business rules, business process flows, security roles, and business logic.
• Develop high-quality plugins and custom services using C# and .NET.
• Perform complex customizations while following Microsoft recommended architecture and development practices.
• Design and implement integrations between Dynamics 365 and enterprise applications.
• Strong knowledge of REST APIs, OData, web services, Azure Functions, Azure Service Bus, and middleware/integration platforms.
• Experience integrating Dynamics 365 with ERP, customer portals, data platforms, and third-party applications.
• Define integration patterns for real-time and asynchronous processing.
• Provide technical leadership for Power Platform solutions, including: o Power Apps o Power Automate o Power BI o Dataverse o Power Pages
• Evaluate when to use out-of-the-box Dynamics functionality versus custom development or Power Platform capabilities.
• Establish appropriate governance and ALM practices

Skills

Dynamics 365 Customer Engagement, Power Apps Component Framework, Microsoft Dataverse