Enterprise Resource Planning Advisor

NTT DATA North America; Bengaluru Urban; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

NTT DATA North America is seeking a Dynamics 365 CRM Senior Developer to design, code, and extend enterprise CRM solutions. You will implement Sales processes, model-driven apps, and Power Automate flows while integrating with Azure services.

You will work across ALM, CI/CD pipelines, and customer deployments, delivering robust CRM capabilities and scalable solutions in a fast-paced environment.

Qualifications

• 6-8 years of hands-on Dynamics 365 CRM/CE development experience.
• Strong experience with Dynamics 365 Sales Module.
• Proficient in C#, .NET, Plugins, JavaScript/TypeScript, and Web Resources.
• Hands-on with Dataverse, Model-Driven Apps, and Power Platform.
• Experience with Azure Functions, Logic Apps, Service Bus, REST APIs.
• Knowledge of Azure DevOps, Git, CI/CD, and ALM for Power Platform.

Responsibilities

• Design, develop, customize, integrate, and support Dynamics 365 CRM solutions.
• Develop Model-Driven and Canvas Apps, and Power Automate flows.
• Configure security roles, dashboards, forms, and views in Dynamics 365.
• Implement authentication with Azure AD and App Registrations.
• Participate in code reviews, deployments, and production support.

Skills

Dynamics 365 CRM

C#

.NET

JavaScript/TypeScript

Plugins

Web Resources

Power Platform

Dataverse

Azure Functions

Logic Apps

Service Bus

REST APIs

Azure DevOps

Git

CI/CD

Education

Microsoft Certifications (PL-400/PL-200/MB-210/PL-600)

Tools

Azure DevOps

Git

Power Platform ALM

Job description

We are looking for an experienced Microsoft Dynamics 365 CRM Senior Developer with strong hands-on expertise in Dynamics 365 Sales, Power Platform, Dataverse, and Azure. The candidate will be responsible for designing, developing, customizing, integrating, and supporting enterprise Dynamics 365 CRM solutions.

Key Responsibilities

• Design, develop, customize, and enhance Microsoft Dynamics 365 Sales solutions.
• Strong understanding of Sales processes including Lead, Account, Contact, Opportunity, Product, Price List, Quote, and Order Management.
• Develop C#/.NET Plugins, Custom APIs/Actions, JavaScript/TypeScript, Web Resources, and Business Process Flows.
• Configure Dynamics 365 tables, forms, views, business rules, security roles, teams, dashboards, and solution components.
• Develop Model-Driven Apps, Canvas Apps, and Power Automate cloud flows using Power Platform.
• Design and develop integrations using Azure Functions, Logic Apps, Service Bus, REST/Web APIs, and Custom Connectors.
• Work with Dataverse Web API, FetchXML, QueryExpression, and Dynamics 365 SDK.
• Implement authentication/integration using Microsoft Entra ID (Azure AD), OAuth 2.0, and App Registrations.
• Implement error handling, logging, monitoring, and performance optimization across CRM and Azure integrations.
• Support ALM, solution management, Azure DevOps, Git, and CI/CD deployments across Dev, SIT, UAT, and Production environments.
• Participate in technical design, development, code reviews, troubleshooting, deployments, and production support.

Mandatory Skills

• 6-8 years of hands-on Microsoft Dynamics 365 CRM/CE development experience.
• Strong experience with Dynamics 365 Sales Module.
• Strong hands-on experience in C#, .NET, Plugins, JavaScript/TypeScript, Custom APIs, and Web Resources.
• Strong experience with Microsoft Dataverse and Model-Driven Apps.
• Hands-on experience with Power Automate and Power Apps.
• Strong integration experience with Azure Functions, Logic Apps, Service Bus, and REST APIs.
• Good knowledge of Dynamics 365 security model and solution management.
• Experience with Azure DevOps, Git, CI/CD, and Power Platform ALM.
• Strong troubleshooting, analytical, communication, and problem-solving skills.

Good to Have

• PCF Control development using React/TypeScript.
• Power Pages.
• Azure API Management, Key Vault, and Application Insights.
• Experience integrating D365 CRM with Microsoft 365, or third-party applications.
• Copilot Studio / AI Builder exposure.
• Experience mentoring developers and conducting code reviews.

Preferred Certifications

PL-400 / PL-200 / MB-210 / PL-600 or relevant Microsoft Dynamics 365, Power Platform, or Azure certifications.