Microsoft Dynamics 365 - Architect

Guidehouse; Chennai District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

A consulting firm has an exciting opportunity for a Microsoft Dynamics Architect to support clients in implementing case management solutions. The ideal candidate will have over 8 years of professional experience, with at least 5 years dedicated to CRM solutions like Microsoft Dynamics 365. Responsibilities include gathering requirements, leading discussions, and providing technical guidance. Strong skills in C#, SQL, and CRM technologies are essential. Competitive compensation and professional development opportunities offered.

Qualifications

• 8+ years of professional experience.
• 5+ years of experience in implementing and managing enterprise CRM solutions.
• Experience with Microsoft Dynamics 365 business solutions.

Responsibilities

• Gather technical requirements and propose solutions.
• Drive Dynamics CRM implementations through all project phases.
• Document technical risks and issues.

Skills

C#

SQL

.Net

D365

CRM SDK

CRM Plugins

PowerApps

Power BI

Power Automate

Education

Bachelor's Degree

Job description

Guidehouse has an exciting opportunity for a Microsoft Dynamics Architect to support our client's Case Management system. As an Architect, you will work with the technical team to design and deliver the case management solution within a given time, identify risks and mitigate the risk during the design phase. You will be responsible for high-quality projects. You will work with the client, PM, and BA and streamline the communication between teams.

Key Responsibilities

• Gather technical requirements and propose solutions based on client’s architectural and business needs
• Drive Dynamics CRM implementations through all project phases, including discovery, definition, build, test, and deploy
• Lead data‑centric discussions with the client through discovery meetings.
• Translate concepts into user flows, wireframes, system diagrams, and prototypes
• Develop integrations and customizations to Dynamics CRM
• Design and lead the system architecture process to create, define specifications for, and implement customizations for any custom code or data migration requirements
• Present tailored demonstrations of the technology solution
• Work with technology and business groups to define project specifications
• Develop technical solution designs and implementation plans and take full ownership of the Dynamics 365 solution
• Interact with both prospective and current customers during product demos/evaluations
• Enhance efficiency of development, testing and release process; develop tools and frameworks to ensure robust and high‑quality delivery of Dynamics 365 Implementations
• Document technical risks and issues, and actively work to avoid, mitigate, resolve risks and technical debt
• Relay the solution design to the development team and provide technical guidance during development of the solution to the development team.
• Travel to multiple customer locations for demos and meetings when required.

What You Will Need

• Minimum degree: US equivalent Bachelor's Degree
• Minimum of Eight (8) years of professional experience
• Minimum of Five (5) years of experience implementing and managing CRM solutions at an enterprise level (Microsoft Dynamics CRM / Dynamics 365)
• Evaluate, design, and implement Microsoft Dynamics 365 business solutions, often working on‑site to help customers deploy their solutions
• Experience translating technical information in to easy‑to‑understand business concepts
• Exceptional analytical and problem‑solving skills
• Great interpersonal skills and can be collaborative
• Core Skills: C#, SQL, .Net, D365, CRM SDK, CRM Plugins, PowerApps, Power BI, & Power Automate (formally known as Flow)
• Must have experience with full life‑cycle implementation of Dynamics 365

What Would Be Nice To Have

• Experience in “Big 4” or equivalent established consulting firm and/or Microsoft Gold partner highly desired
• BA/BS degree in Business, Computer Science or Engineering
• Experience with public sector clients preferred
• Experience with Agile or Hybrid‑Agile methodology