AR Executive

Vrinda International; Navi Mumbai; Presencial; INR 250.000 - 350.000; Jornada completa

Descripción de la vacante

Vrinda International in Navi Mumbai is seeking an AR Executive to be the primary contact for clients, handling inquiries and ensuring a seamless support experience across voice and chat channels. You will support the Sales and Marketing team, resolve issues, and document interactions with accuracy.

The role requires about one year of relevant experience, solid computer basics, strong communication, and careful attention to detail to deliver professional service and prompt resolutions.

Formación

• 1 year of relevant work experience in a customer-facing or administrative role.
• Proficiency in basic computer operations and software usage.
• Strong problem-solving abilities to address challenges independently.
• Exceptional attention to detail in tasks and documentation.
• Excellent verbal and written communication skills.
• Proven track record of providing effective customer service.
• Ability to handle customer queries via voice and chat professionally.

Responsabilidades

• Deliver high-quality customer support through voice calls and live chat platforms.
• Analyze and resolve customer queries efficiently while maintaining a focus on problem-solving.
• Manage incoming customer communications with precision and a keen eye for detail.
• Document interactions and maintain accurate records of client issues and resolutions.
• Utilize basic computer applications to navigate internal systems and retrieve necessary information.
• Communicate clearly and professionally in both verbal and written formats to address client needs.

Conocimientos

Customer service

Communication

Problem solving

Attention to detail

Computer basics

Descripción del empleo

Airoli, Navi Mumbai, India | Posted on 10/24/2026

Job Description

AR Executive

Summary

We are seeking a motivated AR Executive to join our Sales and Marketing team. In this vital role, you will serve as a primary point of contact for clients, managing their inquiries and ensuring a seamless support experience. The position demands a professional who can effectively utilize digital tools to resolve issues, maintain high standards of communication, and contribute to overall customer satisfaction through prompt and accurate assistance via voice and chat channels.

Responsibilities

• Deliver high-quality customer support through both voice calls and live chat platforms.
  
• Analyze and resolve customer queries efficiently while maintaining a focus on problem-solving.
  
• Manage incoming customer communications with precision and a keen eye for detail.
  
• Document interactions and maintain accurate records of client issues and resolutions.
  
• Utilize basic computer applications to navigate internal systems and retrieve necessary information.
  
• Communicate clearly and professionally in both verbal and written formats to address client needs.
  

Requirements

Requirements:

• Possess one year of relevant work experience in a customer-facing or administrative role.
  
• Demonstrate proficiency in basic computer operations and software usage.
  
• Exhibit strong problem-solving capabilities to address challenges independently.
  
• Show exceptional attention to detail in all tasks and documentation.
  
• Display excellent verbal and written communication skills suitable for professional environments.
  
• Have a proven track record of providing effective customer service.
  
• Be capable of handling customer queries via voice and chat with professionalism.