AR Associate (US Medical Billing)

Medical Billing BPO; Navi Mumbai; On-site; INR 180,000 - 300,000; Full time

Job summary

Medical Billing BPO is seeking an AR Associate to manage accounts receivable for US-based practices from India. This full-time role operates on US shift timings with emphasis on insurance claims follow-up, patient accounts, and revenue recovery. The position offers a fast-paced BPO environment supporting healthcare operations.

Ideal candidates have 6+ months BPO experience, excellent English communication, and a reliable home setup. Growth includes senior billing analyst or team lead roles.

Qualifications

• Minimum 6 months verified BPO experience (documentation required).
• Excellent English communication skills, verbal and written.
• Ability to work on US shift timings with flexibility.
• Basic computer proficiency and typing skills.
• Reliable internet connection and professional home setup.

Responsibilities

• Follow up on outstanding accounts receivable and insurance claims.
• Process and reconcile patient accounts and payment records.
• Identify and resolve billing discrepancies and denials.
• Maintain accurate documentation of all transactions and communications.
• Prepare aging reports and track collection metrics.
• Communicate professionally with medical staff and insurers.
• Meet daily and monthly collection targets and benchmarks.
• Escalate complex issues to senior management as required.

Skills

Excellent English

US shift flexibility

Attention to detail

Typing speed/PC skills

Reliable internet/home setup

Education

High school diploma or equivalent

Tools

Medical billing software

Job description

About the Company

We are a leading US-based medical billing and accounts receivable services provider operating from India. Our team specializes in healthcare revenue cycle management, supporting medical practices and healthcare providers across the United States with expert billing and collections services.

Role Overview

As an AR Associate, you will be responsible for managing accounts receivable for US-based medical practices and healthcare facilities. This is a full-time position operating on US shift timings with a focus on insurance claims follow-up, patient account management, and revenue recovery. You will work in a fast-paced BPO environment supporting critical healthcare operations.

Key Responsibilities

• Follow up on outstanding accounts receivable and insurance claims with healthcare providers and insurance companies
• Process and reconcile patient accounts and payment records in medical billing software
• Identify and resolve billing discrepancies and claim denials
• Maintain accurate documentation of all transactions and communications
• Prepare aging reports and track collection metrics
• Communicate professionally with medical practice staff and insurance representatives
• Meet daily and monthly collection targets and performance benchmarks
• Escalate complex issues to senior management as required

Must-Have Skills

• Minimum 6 months of verified BPO experience (documentation required)
• Excellent English communication skills (verbal and written)
• Ability to work on US shift timings (flexibility required)
• High school diploma or equivalent
• Reliable internet connection and professional home setup
• Strong attention to detail and data accuracy
• Basic computer proficiency and typing skills

Good to Have

• Experience in medical billing, healthcare, or insurance claims processing
• Familiarity with medical billing software or practice management systems
• Knowledge of US insurance processes and healthcare regulations
• Certificate or training in medical billing or healthcare administration
• Experience in a customer-facing or client services BPO role

What You Will Gain

• Specialized expertise in US medical billing and accounts receivable management
• Understanding of US healthcare systems, insurance processes, and compliance requirements
• Development of professional communication skills through interaction with US healthcare providers
• Career advancement opportunities in healthcare billing and revenue cycle management
• Structured career path with potential to move into senior billing analyst or team lead roles

Resume Keywords

US Medical Billing, Accounts Receivable, AR Associate, Insurance Claims, Claims Follow-up, Healthcare Revenue Cycle, Patient Account Management, BPO, Medical Billing Software, Denial Management, Collection Management, Healthcare Provider Support, Payment Reconciliation, Billing Compliance